Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in December 2025, and we're excited to be building something special with a small but growing team. Before becoming an agent, I worked as a State Farm team member, which gave me a firsthand look at how rewarding it can be to help customers protect what matters most. Before insurance, I worked in massage therapy and muscle activation therapy, so serving others has always been at the heart of what I do.

I'm originally from the Dallas area, attended Parker University, and am happily married. One of the things I enjoy most about agency ownership is creating an environment where people can grow, succeed, and genuinely enjoy coming to work.

We like to call our culture "Hot Dang Insurance!" because we bring energy, positivity, and a sense of fun to what we do every day. We're a close-knit team that supports each other, celebrates wins together, and works hard to take great care of our customers.

We're looking for someone who enjoys helping people, and comes to work with a positive attitude. Insurance experience isn't required—we can teach that. What we're really looking for is someone who is coachable, hardworking, personable, and excited about growing both personally and professionally.

ROLE DESCRIPTION:
Thomas Olesen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.