Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2022 and is a growing team of two, focused on building a strong foundation and delivering great service to our customers. Before becoming a State Farm agent, I spent nearly 10 years in the automotive industry. I was introduced to the agency opportunity through a close friend who is also an agent, and it’s been an exciting path into business ownership.

I’m a proud spouse and dog owner, and I place a high value on maintaining a healthy work-life balance for myself and for our team. We stay connected to the community by supporting organizations like the Houston Food Bank and looking for ways to give back locally.

For our team, we offer 12 days of PTO, a health stipend, reimbursement for licensing costs, and a great office location in a mid-rise building that provides a professional and comfortable work environment.

Our office culture is focused on growth, accountability, and opportunity. We’re looking for someone who is motivated, disciplined, and ready to work hard to build a successful career while being part of a supportive and growing team.

ROLE DESCRIPTION:
Alberto Bermudez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.