Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Quarterly Outings as a team
• Annual Trips
• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Step into an opportunity that feels different from the typical office environment. Since opening the agency in 2014, this close-knit team of three has built a workplace centered around positivity, teamwork, and creating a space where people genuinely enjoy coming to work each day. Housed inside a charming 1920s two-story home with shabby chic décor, the office has a warm, welcoming atmosphere that feels more like family than corporate America.

As a third-generation State Farm agent originally from New Mexico and now proudly serving Texas, the agency owner brings a unique background into leadership. Before opening the agency, they worked as an event planner with Hilton, where they discovered a passion for connecting with people, creating experiences, and helping others — qualities that naturally led them into the insurance industry.

The agency is looking for someone who brings bright energy, a fun personality, and a self-motivated mindset to the team. This is a great fit for someone who wants to be part of something bigger than just a 9–5 job and values collaboration, support, and personal growth.

Team members enjoy a 35-hour work week, paid vacation and PTO, quarterly group outings tied to team success, and annual office trips for achieving goals together. Beyond the office, the agency is passionate about giving back through involvement with the Houston Food Bank and Covenant Health youth group initiatives.

If you’re looking for a career with a supportive team, meaningful work, and a workplace culture that truly stands out, this could be the perfect opportunity.

ROLE DESCRIPTION:
Natalie Barry - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.