FRONT DESK RECEPTIONIST

Job Details Level: Entry Job Location: YWCA Central Massachusetts - Worcester, MA 01608 Position Type: Part Time Education Level: High School Salary Range: $17.00 - $17.00 Hourly Travel Percentage: None Job Shift: Weekends Job Category: Customer Service Job Title: Front Desk Receptionist Department: Front Desk Support Reports to: Front Desk Coordinator Effective Date: 4/30/26 Schedule: Saturday and Sunday, 2 pm - 10 pm Job Summary As a receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a professional and confidential manner. Supervisory Responsibilities None Duties/Responsibilities Handles all incoming and outgoing calls, pages staff and residents, and accepts and relays accurate and clearly defined messages. Greets and directs public to various locations and meetings in the building. Provides information to the public regarding programs, workshops, membership, parking and other relevant procedures. Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom. Qualifications Computer literate, with working knowledge of Microsoft Office products. Detail‑orientated, organized and self‑motivated. Excellent communication, people and customer service skills. Ability to prioritize and effectively handle multiple tasks. Education and Experience High School Diploma or equivalent. 18 years or older. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. #J-18808-Ljbffr Ywca Central Massachusetts