Associate Director, Patient Support Program Strategy, US Oncology, Intismeran Marketing

Associate Director leading patient support program strategy for an mRNA-based oncology therapy launch. Responsible for designing and implementing hub services, enrollment processes, affordability solutions, and case management to support patient access and experience across a complex treatment ecosystem.

Responsibilities

• Define and evolve patient support program strategy, service model, and capabilities including benefits investigation and case management
• Design patient enrollment and multi-consent processes supporting program participation and treatment initiation
• Establish hub business rules, workflows, service requirements, and escalation pathways aligned to therapy needs
• Develop affordability strategy, copay program structures, and financial assistance solutions to reduce treatment barriers
• Partner with vendors and internal teams to implement programs and establish performance metrics for continuous improvement

Requirements

• Bachelor's degree or equivalent
• Minimum 5 years in pharmaceutical, biotechnology, or healthcare patient services and access
• Demonstrated experience designing and optimizing patient support programs and hub services
• Strong knowledge of hub models, payer dynamics, reimbursement, prior authorization, and patient enrollment
• Expertise in affordability program design, copay structures, and financial assistance solutions
• Experience developing enrollment, consent, and patient data strategies with PHI considerations
• Strategic thinking with ability to translate strategy into operational execution