Social Worker Care Manager - Case Management - St. Francis

About Us Bon Secours is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people in mind, body and spirit through exceptional patient care. We value compassion, collaboration, excellence and respect, and seek people who share these values to help communities thrive. Position Social Worker - Care Manager – St. Francis Downtown Essential Functions Identifies and prioritizes patients in need of social services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual and financial factors. Plans with the patient, caregivers and healthcare team to maximize health care responses, quality and cost‑effective outcomes, and revises the plan as patient condition changes. Completes all necessary documentation and maintains clear, concise, timely records reflecting patient needs. Documents the plan of care for post‑hospital needs, ensuring patient and caregiver goals are incorporated into transition planning. Follows standardized practices for Advance Care Planning, Length of Stay management and readmission prevention. Supports denial prevention through addressing barriers to medical necessity and participates in Interdisciplinary Discharge Rounds. Promotes proactive care, removes barriers to timely testing and treatment, and offers alternatives to acute care to the team. Education Bachelor of Social Work (required) Master’s degree in social work or a healthcare related field (preferred) Licensure / Certification BLS Basic Life Support – American Heart Association (required) Licensed as a Social Worker in the state of practice (required; preferred in VA) Accredited Case Manager Certification (ACM) or Certified Case Manager (CCM) (preferred) Experience 1 year of experience in a clinical setting (required) 3 years of experience in an acute care clinical setting (preferred) Ambulatory or post‑acute care coordination experience (preferred) Training None Skills and Abilities Hard/Technical/Clinical Skills Social Work Care Management Ethics End of Life Ethics Patient Advocacy Clinical Supervision Microsoft Office Prioritization of simultaneous demands with tolerance for frequent interruptions Soft/Interpersonal Skills Attention to detail Critical thinking Communication with family members Conflict resolution Active listening Relationship building Effective problem solving Teamwork Openness to change Collaboration Empathy Negotiation skills Time management Prioritization What We Offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team. #J-18808-Ljbffr