Community Liaison

Job Description

Job Description

Who are we?

Hi, we are Healthcare California Home Health and Hospice! At Healthcare California, we are committed to creating an environment that acts as a magnet for the most collaborative, unselfish, and team-oriented people in the Fresno area. Impact Healthcare currently provides Home Healthcare and end-of-life Hospice Care to 1,500 patients throughout CA, UT, AZ, and OR. With 12 Medicare Certified agencies, 14 locations, and a great support team, we are positioned with the strength of a large organization, but the heart of a small one. We are on a mission to inspire the best in people, situations, and communities with every interaction. Want to join us?

The Details

We are seeking a Community Liaison Representative to join an extraordinary team! We are expanding our operations, and we are looking for collaborative team members to join us. We strive to have a positive impact on our team members, the patients we take care of, and the healthcare industry in our communities. Break away from the inflexibility of your current job and join a dynamic, flexible team!

Our ideal candidate is an outgoing, experienced, team-oriented medical marketing/sales professional who is driven to work. This candidate must have excellent phone/text/email communication with the team and be someone who is driven toward quality outcomes and teamwork.

Responsibilities and Duties:

The Community Liaison's goal is to work collaboratively to establish strategic relationships with community hospitals, nursing homes, physicians, and community organizations.

The Community Liaison has the following responsibilities:

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, case managers, discharge planners, and other referral sources.
  
• Educate referral sources on agency services, admission criteria, and patient eligibility.
• Represent the organization at community events, health fairs, networking functions, and professional associations.
• Assist referral sources, patients, and families in understanding available services.
• Work with the clinical field team and management to develop a strategic marketing plan.

Qualifications and Skills:

• Associate's or Bachelor's degree in Marketing, Business, Healthcare Administration, Communications, or a related field preferred.
• Minimum of 1-3 years of experience in marketing/sales in pharmaceutical, assisted living facilities, skilled nursing facilities, or other healthcare sales experience considered.
• Excellent interpersonal and relationship-building skills.
• Ability to educate healthcare professionals, patients, and families regarding services and eligibility requirements.
• Strong follow-up and account management skills.
• Must have valid driver's license, reliable transportation, and current automobile insurance.
• Ability to pass background screening and meet agency requirements.
  

What else do we offer?

Healthcare California Home Health and Hospice offers competitive compensation and benefits including:

• Medical, Dental, Vision insurance
• PTO and vacation time
• 401k
• Flexible work schedule- we value our team and their needs
• Excellent team dynamics
• Professional growth opportunity

At Healthcare California, you can expect a great team environment with an engaged, supportive, and personable management team. We believe in caring for both our team and our patients and have a profound understanding of the value in both. We are committed to being the employer and provider of choice in the areas we service.

Job Type: Full Time

Service Area(s): Fresno and surrounding areas