Operations Manager

About Us

At BYD, we build the technologies powering a smarter, cleaner future.

Founded in 1994 as a battery pioneer, BYD has grown into one of the world’s most influential technology companies, shaping the future of mobility, energy, and transportation.

From breakthrough battery technology to world-leading electric vehicles, BYD designs and manufactures the innovations changing how people move and how energy is used around the world.

Today, BYD vehicles, technologies, and energy solutions are trusted by millions of people across more than 100 countries and regions.

Now we are bringing that momentum to Canada.

Join BYD Canada and help build the future of electric mobility.

About the Job

Position Summary

The Operations Manager is responsible for overseeing and optimizing BYD Canada's operational activities, including vehicle supply, logistics, inventory management, delivery coordination, process improvement, and cross-functional business operations. This role plays a critical part in ensuring efficient execution of business objectives while supporting the rapid growth of BYD's Passenger Vehicle business across Canada.

Key Responsibilities

Partnership & Business Development Support

• Develop and maintain strong relationships with local business partners, distributors, service providers, and key industry stakeholders across Canada.
• Participate in business discussions, negotiations, and collaboration initiatives with local partners to support BYD Canada's strategic objectives and market expansion.
• Identify partnership opportunities and coordinate cross-functional resources to facilitate successful business cooperation and project execution.

Operational Excellence & Business Management

• Lead and optimize day-to-day operational activities to support BYD Canada's sales, distribution, and business growth objectives.
• Develop and implement operational processes, policies, and best practices to improve efficiency, scalability, and service quality.
• Monitor operational performance through key performance indicators (KPIs) and recommend improvement initiatives.
• Drive continuous improvement programs to enhance productivity, customer satisfaction, and operational effectiveness.

Supply Chain, Logistics & Inventory Management

• Oversee vehicle supply planning, inventory management, logistics operations, and distribution activities across Canada.
• Coordinate with global and regional supply chain teams to ensure timely vehicle allocation and delivery.
• Monitor inventory levels and develop strategies to optimize stock availability while minimizing carrying costs.
• Manage relationships with logistics providers, transportation partners, ports, and warehousing vendors.
• Identify and mitigate supply chain risks while ensuring operational continuity.

Dealer Operations & Delivery Management

• Support dealer operations by ensuring efficient vehicle ordering, allocation, shipment tracking, and delivery processes.
• Collaborate with the Sales and Network Development teams to improve dealer operational performance and customer delivery experience.
• Monitor order fulfillment and delivery performance to ensure service level targets are achieved.
• Develop operational solutions to support new dealer onboarding and network expansion activities.

Business Planning & Performance Analysis

• Analyze operational data, supply chain performance, and business metrics to identify opportunities for improvement.
• Develop reports, forecasts, and dashboards to support decision-making and operational planning.
• Support annual business planning, inventory forecasting, and operational budgeting activities.
• Monitor operational costs and implement initiatives to improve efficiency and profitability.

Compliance & Risk Management

• Ensure compliance with applicable transportation, importation, safety, environmental, and regulatory requirements.
• Maintain adherence to company policies, operational standards, and governance procedures.
• Identify operational risks and develop mitigation plans to support business continuity.

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Aftersales, Finance, Network Development, Customer Service, and Product teams to ensure alignment of business objectives.
• Serve as a key operational liaison between headquarters, dealers, logistics providers, and internal stakeholders.
• Support new product launches and business expansion initiatives from an operational perspective.

What We’ll Bring

• Competitive salary and performance-based bonus incentives.
• Comprehensive benefits package, including extended health and dental coverage.
• Paid holiday shutdowns and generous paid time off programs.
• Team-building events and employee engagement programs
• Excellent opportunities for professional development and continuous learning.
• Stable, long-term career in a global, fast-growing company

Equal Opportunity & Accessibility

• BYD Canada is committed to fostering an inclusive, equitable, and respectful workplace. We welcome applications from qualified candidates of all backgrounds, experiences, and perspectives.
• Accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process, in accordance with applicable human rights and accessibility legislation.
• Applicants must be legally authorized to work in Canada. Employment may be contingent upon successful completion of reference checks, background screening, and other pre-employment requirements, where applicable.
• We thank all applicants for their interest; however, only those selected for an interview will be contacted.