SC Operations Specialist Full Time 2nd Shift

SC Operations Specialist Full Time 2nd Shift Location: Pomona, CA Schedule: 10:00am-6:30pm Sunday; 3:00pm-11:30pm Monday-Thursday Job Objective: Staples is a business-to‑business company that relies on a dedicated supply‑chain team to deliver state‑of‑the‑art products and services. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet customers’ needs faster in a fun and safe environment. What you’ll be doing Run reports in systems such as WMS, Sunbeam, or other WMS or labor reporting systems. Assist department leader in managing workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data and develop recommendations for action or improvement. Maintain systems as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to systems. Work closely with clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high‑touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table Significant above‑average math skills. Perceptible verbal, written and communication skills with a focus on detail orientation. Knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications Basic Qualifications: 1+ years of basic Microsoft Excel computer skills. 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan. Certification in Material Handling equipment or willingness to learn. Preferred Qualifications: Microsoft Access experience preferred. Knowledge of MS Teams environment preferred, including Power BI. We Offer Competitive pay. Inclusive culture with associate‑led Business Resource Groups. Full‑time benefits: 112 Hours of PTO and holiday schedule (7 observed paid holidays + 1 floating holiday). Online and retail discounts, company match 401(k), physical and mental health wellness programs, and more perks and benefits. Salary Range: $55,000.00 – $59,987.20 (subject to candidate experience, skill set, education, geography and internal equity). Some roles may be eligible for overtime pay in accordance with federal and state requirements. Seniority Level: Entry level Employment Type: Full‑time Job Function: Management and Manufacturing (Retail Office Equipment) #J-18808-Ljbffr