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Solar PV Technical Sales Support Manager

Full-time

Octopus Energy

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. We’re expanding our Solar support team and we're looking for an experienced Solar PV Technical Sales Support Manager , who will be responsible for ensuring we can meet the installation specifications for our customers. You'll be working directly with our internal low carbon product design team to make sure we can deliver on our aim of installing thousands of solar PV systems into domestic properties across the country. You'll be required to travel nationwide for this role and will be provided with a car.

What you'll do

  • Implement an effective model of standards, professionalism and positive culture through strong and respectful leadership. To build and maintain a capable, effective, efficient and flexible technical team.
  • Lead on ensuring all surveys that pass through the design team are technically viable for installation
  • Continually review and revise our technical check and support process to ensure its always fit for purpose
  • Support the sales team to diligently answers and help customers with technical questions
  • Ensure technical rigour is applied at any stage where we see risk in our ability to install
  • Support customers with App & desktop inverter software
  • Support with technical issues during and after installation
  • Support the team in spreading the word about how awesome our products are

What you'll need

  • To be a fully trained technical expert in the world of solar with a proven track record of installing and a great understanding of domestic PV systems
  • Good communication skills
  • The ability to work with a team to get the best results
  • City & Guilds or equivalent qualification (level 3)
  • 18th Edition
  • 2394/2395 test & inspection
  • A Solar PV qualification

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Vacancy posted 6 days ago
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