Partner Enablement Program Manager

Location San Francisco Employment Type Full time Location Type Hybrid Department Business Meter is 100% channel-driven. Every deal we win goes through a partner, which means every partner's first impression of Meter matters enormously. And for most of them, their first impression is Meter’s enablement. We’ve spent the last six months building programs from scratch and proving they work. Our first course, “Getting Started with Meter”, launched to 42 partner enrollments in its first week. Completion rates are strong, confidence scores are climbing, and partners are asking for more. We’re looking for someone to own operations for partner enablement to help us scale: live instructor‑led trainings, hands‑on lab sessions, account‑specific programs tailored to how a particular partner sells. Each of those requires an operational layer that doesn’t exist yet, like nomination workflows, scheduling, lab coordination, follow‑up sequences, and reporting that ties it all back to sales pipeline. In six months in the role, enablement at Meter is no longer a single format running one at a time. Live trainings run on a repeatable cadence, partners get follow‑up that keeps Meter top of mind between programs, sellers have enablement data they can actually use in conversations. Finally, the business knows exactly which partners are engaged, which aren’t, and where to invest next. What you’ll drive in your first six months Stand up the operational infrastructure for live partner training—registration, lab provisioning, scheduling, and post‑session follow‑up—so Meter can run multiple sessions across partners and segments simultaneously rather than one at a time. Scope, coordinate, and deliver at least one account‑specific or segment‑specific enablement program in a repeatable format that can be run again without rebuilding from scratch. Ensure every program launch has a distribution plan, a follow‑up sequence for partners who don’t complete, and engagement data packaged in Salesforce so sellers can use it in partner conversations. Build a regular enablement briefing for leadership that connects WorkRamp and Salesforce data to partner engagement and pipeline activity—so when someone asks if enablement is working, the answer is already in a dashboard. What a week will look like Monday : A live training for a partner’s SE team is running Thursday. You confirm lab provisioning is ready, send registration confirmations, and flag that two nominated partners haven’t responded. You loop in channel sales to get replacements by end of day. Tuesday : A course that launched two weeks ago has a 40% completion rate in WorkRamp. You pull the data, segment it by partner type, and notice the drop‑off is concentrated in one TSD. You build a targeted re‑engagement sequence, brief the channel sales rep attached to that partner, and schedule a follow‑up touchpoint before the end of the week. Wednesday : A new enablement request comes in from a TSD asking for a session tailored to how their team sells Meter into healthcare accounts. You scope the format, identify what needs to be built versus what already exists, and set a timeline with the Partner Technical Enablement lead. Thursday : The training runs. You’re managing the logistics so the presenter can focus on presenting. After the session, you send the follow‑up sequence, pull the completion data, and package it for the sellers attached to that partner. Friday : You’re building the monthly enablement briefing for leadership. Completion rates are up. But one partner segment enrolled heavily and barely completed. You dig into why and come with a recommendation, not just a chart. Who you are You’ve built and run enablement programs end to end—not just coordinated logistics, but owned the full lifecycle from scoping through delivery, follow‑up, and iteration. You’ve worked across teams that don’t report to you and know how to get alignment without slowing everything down. You care whether the people going through your programs actually learned something. You look past completion rates to understand what’s really working, and you build the reporting that proves it to leadership before they ask. You've run the full operational lifecycle of partner or channel enablement programs—planning, delivery, measurement, and follow‑up You've managed live virtual or in‑person trainings at scale, including registration, scheduling, nomination workflows, and post‑session logistics You've built Salesforce or LMS reporting (WorkRamp, Absorb, or similar) that connects engagement data to business outcomes—not just attendance numbers You know how to work across channel sales, partner marketing, events, and product to coordinate programs without creating bottlenecks You understand the channel ecosystem—TSDs, TAs, VARs, distributors—and what actually motivates different partner types to engage Experience with Bizible, WorkRamp, or Salesforce is a plus; what matters more is that you’ve used data to drive program decisions, not just report on them Why Meter? The internet runs the world. Every purchase you make, video call you join, it’s all packets flowing through networks. But those networks haven’t changed for decades. They’re brittle, complex, and surprisingly hard to set up in an enterprise space. We started Meter to build better networks. We had to build everything from the ground‑up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, Reddit, rely on Meter to keep their thousands of employees and locations online and productive. Our bet with Meter is simple: we will all use the internet more than we do today. We believe we have the definitive networking stack in place to enable business to do so as seamlessly and reliably as any modern utility. Compensation The estimated base salary for this role is between $175,000 – $205,000. Additionally, this role is eligible to participate in Meter's equity plan. 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