Process Improvement Specialist

Process Improvement Specialist Location: Overland Park, KS, US Company: Black & Veatch Corporation Opportunity Type: Staff Project Only Hire: No Why Black & Veatch? Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation, 401K match and benefits that start day 1. Our hybrid environment allows you to balance your work and personal life. You are empowered to grow at every step of your career journey and to bring big ideas knowing you are safe to be who you are and speak up with concerns or questions. The Opportunity Join the Quality Management team responsible for administering and advancing the Black & Veatch Quality Management System (QMS). This role actively promotes, evaluates, and enhances the effective implementation of QMS processes across the organization. The Process Improvement Specialist supports continuous improvement initiatives through process development, tool administration, and performance evaluation, working collaboratively across teams to drive process maturity and improvements aligned with ISO 9001 principles and quality objectives. Key Responsibilities Support process owners with publishing, revising, and improving QMS processes and documentation Validate cross‑functional workflows to ensure effective and efficient process execution Monitor, analyze, and report performance data to identify trends, risks and improvement opportunities Support change management activities related to process, system and tool updates Develop and deliver training on quality processes, tools and systems Administer system tools and support continuous improvement initiatives Maintain a strong working knowledge of the Quality Management System and related standards Collaborate with multiple teams and stakeholders simultaneously to support quality and process improvement initiatives Participate in business process and project‑specific improvement efforts in alignment with ISO 9001 principles Periodic travel may be required Preferred Qualifications Intermediate proficiency in Microsoft Office tools (Excel, PowerPoint, Power BI) Working knowledge of change management concepts and continuous improvement methodologies Familiarity with ISO 9001 principles and Quality Management Systems Understanding of performance metrics, data analysis and reporting techniques General knowledge of engineering, design or construction processes Minimum Qualifications Bachelor’s degree from an accredited university (technical or business discipline preferred) or equivalent experience (6+ years in quality or related industry) Strong written and verbal communication skills, with the ability to clearly convey complex information Demonstrated analytical and problem‑solving skills, with strong attention to detail Ability to interpret data, including trends and performance metrics Proven ability to work independently and collaboratively, delivering results with minimal supervision Self‑starter with the ability to manage multiple priorities and meet deadlines Certifications Training or certification in Quality Management Systems (QMS), including ISO 9001:2015 Additional process improvement or quality certifications (Lean, Six Sigma) are a plus Work Environment/Physical Demands Normal office environment; may include heavy industrial construction exposure. Occasional physical work conditions: capable of walking 5 miles and climbing stairs to 300‑foot height; walk, climb stairs, ladders, move in/out of vehicles; lift or move up to 25 pounds; construction site environment with frequent exposure to vibration and loud noise, occasional airborne particles, toxic or caustic chemicals, slippery uneven surfaces and risk of electrical shock. Benefits We offer competitive health care benefits including medical, dental and vision insurance, disability coverage and a robust wellness program. To support a healthy work‑life balance, we provide flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time. Additional benefits include a company‑matched 401(k) plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, accidental death and dismemberment insurance, pre‑taxed accounts, a voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance‑based bonus program. Villent we proudly being a 100 percent ESOP‑owned company. As employee‑owners, our professionals are empowered to drive not only their personal growth, but the company’s long‑term achievements and share in the financial rewards of success through stock ownership. Equal Employment Opportunity Statement BVH, Inc., its subsidiaries and its affiliated companies comply with all EEO laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law. Notice to External Search Firms Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs. #J-18808-Ljbffr Black & Veatch Corporation