Applications Engineer

Company DescriptionINFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.Job DescriptionDeploy and support INFICON semiconductor products, with a focus on our fault detection and classification (FDC) software called FabGuard. At times it will also be necessary to support our broad range of sensors. The candidate will operate out of their home office.Solid professional knowledge; able to work independently in routine areas. Selects from alternatives; solves routine and emerging problems. Owns outcomes in a defined area.QualificationsMajor Responsibilities:Deploy and support FabGuard softwarePartner with tool owners to determine which tool data, sensor data, and wafer logistics data to trace in FabGuard, and when it is appropriate to trace those variablesProvide technical assistance for internal and external customersProvide written and oral feedback to the customer on applications work including process troubleshooting, FDC development, and advanced analysis techniquesProvide onsite training on INFICON products including FabGuard FDC software, INFICON hardware usage and basic troubleshootingProvide installation support of INFICON software and hardware as neededQualifications:Bachelor’s degree in Engineering, Physics, Chemistry, Computer Science, or a related scientific field3+ years of semiconductor industry experience with strong knowledge of semiconductor manufacturing and OEM equipment, including lithography, PVD, CVD, Etch, and CMPExperience in Fault Detection and Classification (FDC), computer networking, and factory automation and/or FabGuard products is a plusExcellent verbal and written communication skillsAdaptable and able to build strong relationships with internal teams and external clientsProven analytical and critical thinking skills for solving complex problemsHighly organized with proficient computer skillsWillingness to travel up to 30%, with additional travel opportunities availableAdditional InformationThe expected salary range for this position is between $100,000 and $150,000 per year. The actual compensation will be determined based on experience, location, and other factors permitted by law. In addition, INFICON employees are eligible for a profit-sharing bonus with a target of 10% as well as 401K match up to 8% (vesting schedule). A relocation package may be available for qualified candidates.INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more!INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here to reaffirm this commitment. Any contact that would like to request a reasonable accommodation to participate in the application process should contact View email address on click.appcast.io, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.SummaryType: Full-timeFunction: OtherExperience level: Mid-Senior LevelIndustry: Semiconductors