Lead Automotive Service Advisor - Path to Leadership

Job Description

Job Description

Join Our Team as a Lead Automotive Service Advisor (Leadership Path) in Berks County

Ready to take the next step in your career—not just another advisor role, but a path into leadership?

If you're the kind of person who naturally takes charge, helps others level up, and wants more ownership in the shop, this is your opportunity. We’re looking for a Lead Service Advisor to help drive our front-of-house operations and grow into a key leadership role on our team.

All of this— with no weekends, a strong team, and a company that actually invests in your future.

Why Our Team Loves Working Here

NO WEEKENDS
We believe in real work-life balance. Your time off stays yours.

Generous Benefits
$1,000 annual vacation bonus, medical benefits, free dental and vision, plus a 401k with 4% match.

Career Growth Into Leadership
This is more than a job. With 1:1 coaching and ongoing training, we’re actively developing our next generation of leaders from within.

A Team That Has Your Back
Positive leadership, strong culture, and a crew that works together—not against each other.

What Makes This Role Different

This isn’t just about writing tickets.

As a Lead Service Advisor , you’ll:

• Help set the tone for the customer experience

• Support and mentor other advisors and team members

• Take ownership of daily workflow and front counter performance

• Be a key player in driving shop success

If you’ve ever thought, “I could run this place better”—this is your chance to prove it.

What You Will Bring to the Team

• Strong customer service skills with natural leadership ability

• Confidence explaining complex repairs in a way customers trust

• The ability to stay organized while helping others stay on track

• A proactive, problem-solving mindset

• A desire to grow into a leadership or management role

Key Responsibilities

• Act as the lead point of contact between technicians, advisors, and customers

• Help manage daily workflow, scheduling, and service execution

• Provide accurate estimates, timelines, and clear communication

• Support team performance, accountability, and customer satisfaction

• Uphold and elevate our standards for service and professionalism

Qualifications That Make You Stand Out

• Experience as an Automotive Service Advisor (required)

• Leadership experience or readiness to step into a leadership role

• Strong automotive knowledge with a drive to keep learning

• Excellent communication and people skills

• Someone people naturally look to for direction

Compensation

$50,000–$100,000+ based on experience, performance, and leadership impact

Imagine working somewhere you’re not just another employee—you’re being developed into a leader.

If you're ready to step up, take ownership, and grow into something bigger, apply now and let’s build something great together.