Lia Toyota Rockland - Assistant Service Manager/Dispatcher

Job Description

Job Description

Lia Toyota Rockland is seeking an experienced and motivated Assistant Service Manager/Dispatcher to assist in leading the daily operations and workflow of our busy service department. This role is ideal for former technicians, service advisors and any automotive professional looking to grow into leadership. COMPENSATION RANGE: $85K-$130KSIGN ON BONUS: N/AREQUIREMENTS:Automotive dealership experience preferredStrong communication and organizational skillsAbility to multitask in a fast-paced environmentUnderstanding of dealership service operationsLeadership mentality with a team-first attitudeComputer proficiencyValid driver's license with clean driving recordKEY RESPONSIBILITIES:Oversee daily shop and service lane workflowDispatch repair orders efficiently to maximize technician productivityCommunicate repair status and recommendations between advisors and techniciansHelp ensure a smooth, professional customer experienceMonitor shop capacity, and technician efficiencyAssist with internal repair orders and operational supportWork closely with service management to improve production and workflowAny other duties assigned by managementBENEFITS: • Medical, Dental and Vision • 401K Plan with Employer Match • Paid Time Off • Paid Weekly • An employer funded Life Insurance Plan • Discounts on services and parts• Employee vehicle purchase plans • Company provided uniformsABOUT US:The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level.COMMUNITY:We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.