Public Area Attendant AM Weekend Saturday Sunday

City State:

Title: Public Area Attendant

Location: Doubletree by Hilton Grand Junction Colorado

FLSA: Non-Exempt/Hourly

Status: Part-time.

Reports to: Executive Housekeeper

Pay Range: $15.16 to $16.00 DOE

About Us: We are visionaries in the hospitality industry fueled by innovation and precision and guided by our core values of being Dynamic Deliberate and Distinct. As a privately owned hotel management company we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States we offer extensive growth opportunities for our partners and investors and exceptional hospitality career opportunities for our team members.

Job Summary: The Public Area Attendant ensures the cleanliness and upkeep of all public areas including restrooms elevators and lobbies to maintain high-quality standards. This role supports guest services by responding to requests and performing additional cleaning tasks to exceed guest expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains all public restroom and public areas of the hotel in keeping with high standards of quality.
• Responds to requests for items to be delivered (i.e. rollaway beds refrigerators etc.) and may perform turndown service.
• Cleans back-of-the-house areas as well as providing items or assistance to the hotel staff (such as checking the status of rooms vacuuming offices etc.)
• Maintains inventory for public areas (i.e. towels for fitness center and pool area headphones for fitness center etc.) and informs Supervisor when inventory is low.
• Consistently monitors public areas to ensure a high standard of cleanliness throughout the hotel.
• Performs additional cleaning projects as directed by the Supervisor (i.e. carpet cleaning tile and grout cleaning etc.)
• Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations.
• Maintains regular attendance is consistently on time and observes prescribed work break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

REQUIRED COMPETENCIES:

To perform the job successfully an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high-quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

QUALIFICATIONS AND REQUIREMENTS :

The requirements listed below are representative of the knowledge skills and/or abilities required.

EDUCATION/EXPERIENCE

High school education is not required; or up to one month related experience or training; or equivalent combination of education and experience.

LANGUAGE ABILITY

Ability to read and comprehend simple instructions short correspondence and memos.

WORK ENVIRONMENT:

The work environment normally entails the following:

• Indoor work environment
• Exposure to cleaning chemicals throughout the day
• Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS :

During the course of performing the physical demands of this position associates are expected to observe and adhere to safety and security procedures promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

• Stand more than 2/3 of the time
• Walk more than 2/3 of the time
• Sit less than 1/3 of the time
• Stoop kneel crouch or crawl less than 1/3 of the time
• Talk or hear more than 2/3 of the time

Lift up to 50 pounds.

Push / pull up to 50 pounds.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race color religion sex pregnancy national origin ancestry age marital status sexual orientation veteran status physical or mental disability or medical condition. All aspects of employment including recruitment hiring advancement compensation benefits training promotion transfer discipline layoff recall and termination will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the positions requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

Stonebridge offers comprehensive benefits including medical dental vision PTO 401(k) matching wellness support life and disability coverage savings accounts tuition aid and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Required Experience:

IC