Practice Manager

Position Summary

One of the largest primary care provider (PCP) groups in Central Florida, Orlando Health Physician Associates comprises the PCP network of the Orlando Health Medical Group. More than 225 providers deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. Our PCPs provide care for every age, through every stage, from childhood development to pregnancy and childbirth services to chronic disease management and aging concerns. As part of Orlando Health, our providers also can refer and coordinate care throughout the system's integrated network of healthcare services. With numerous convenient locations across Central Florida, Orlando Health Physician Associates offers patients easy access to quality primary care, including same-day, next-day and virtual appointments.

Orlando Health Physician Associates is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you!


The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service.

The location is 2565 Enterprice Road, Orange City, FL 32763

The hours are Monday - Friday, 8am-5pm

Responsibilities

What you will do

• Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
• Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public.
• Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
• Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development.
• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff.
• Provides direction and leadership to all office staff.
• Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances.
• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance.
• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
• Works closely with the office staff and billing service to monitor reimbursement.
• Continuous professional growth and development through educational programs, lectures, etc.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
• Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public.
• Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
• Develops and initiates, in conjunction with physicians and Baptist Health Physician Group leadership strategies for growth and development.
• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff.
• Provides direction and leadership to all office staff.
• Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances.
• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance.
• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
• Works closely with the office staff and billing service to monitor reimbursement.
• Continuous professional growth and development through educational programs, lectures, etc.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions.
• Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Baptist Health policies and procedures.
• Participates in Quality Improvement activities as assigned.
• Knowledge of the organization, purposes, and policies of the community's health systems sufficient to interact with other health care providers.
• Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting.
• Requires knowledge of government regulations and compliance requirements.
• Must have knowledge of fiscal, human resources and employee development to ensure organization productivity.
• Establishes and maintains quality control standards.

Qualifications

Qualifications

• Associate's degree in a healthcare, business or related field; or 3 years of progressive healthcare experience
• Associate's degree in healthcare, business or related field; or three (3) years of progressive healthcare experience. Required
• Three (3) years of experience in a lead role or equivalent years of additional related education may substitute for the work experience (in addition to any years counted in the Educational section).
• 3 Years Three (3) years experience in a lead role or equivalent years of additonal related education may substitute for the work experience in addtion to any years counted in education section.
• None.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.