It Onsite Technician

$46k - $52k

Hemmersbach

Role:

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.

Key Responsibilities:

Provide onsite technical support for desktops, laptops, and peripherals
Diagnose and resolve hardware and software issues
Install, configure, and maintain IT systems and applications
Maintain accurate service records, inventory, and equipment tracking
Communicate effectively with clients, teams, and management
Support project rollouts and deployments

Requirements:

Minimum of 2 – 3 years of experience in Desktop IT support.
Knowledge of TCP/IP and networking protocols
Ability to work independently and as part of a team
Excellent communication and customer service skills
Technical certifications such as A+ or Network+ are preferred
Familiarity with Windows OS, Mac OS, and various software applications
Ability to lift up to 50 lbs and travel as needed based on customer demand
This role is a Salary Non-exempt position with a targeted salary range of $46,000.00 to $52,000.00 USD annual gross.

Benefits:

Health/ Medical insurance
Life insurance
Disability Insurance
Dental insurance
Flexible spending account FSA
Internal career development program
Vision Insurance

Be part of us:

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.

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Vacancy posted 1 hour ago

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