Revenue Cycle Coordinator

Revenue Cycle Coordinator

Join a mission-driven healthcare organization where your expertise in billing, claims management, and revenue cycle operations directly supports access to essential services. This role offers the opportunity to work across the full revenue cycle, ensuring accurate claim submission, timely reimbursement, and effective resolution of billing issues. You'll collaborate with payers, internal teams, and operational stakeholders to maintain financial accuracy and optimize processes. Ideal for detail-oriented professionals who thrive in fast-paced environments, this position combines analytical problem-solving with customer service excellence. You'll play a key role in improving reimbursement outcomes while contributing to a supportive and collaborative team culture. This is an excellent opportunity to build your healthcare revenue cycle expertise within a stable and growing organization.

Accountabilities:

• Manage the complete revenue cycle process, from charge creation and eligibility verification through claims submission, payment posting, and accounts receivable resolution.
• Verify client insurance eligibility, document coverage information, and ensure billing accuracy before claim submission.
• Submit electronic claims, invoices, and monthly billing transactions while maintaining compliance with payer requirements and internal standards.
• Investigate, analyze, and resolve denied, rejected, or underpaid claims through clearinghouses, payer portals, and direct communication with insurance providers and government payers.
• Review explanation of benefits (EOBs), apply necessary corrections, and coordinate updates to patient demographics, charges, payments, and billing records.
• Monitor assigned work queues, reports, tickets, and denial management workflows to ensure timely follow-up and reimbursement.
• Utilize multiple systems and web portals to research claims, process corrections, and maintain accurate documentation.
• Identify recurring payer issues, communicate trends to leadership, and support process improvement initiatives to maximize revenue recovery.
• Maintain established quality standards, productivity goals, and key performance indicators while supporting special projects and operational initiatives as needed.

Requirements

• High School Diploma or equivalent required.
• Minimum of 1 year of experience in healthcare revenue cycle management, medical billing, accounts receivable, or a related field.
• Knowledge of electronic data interchange (EDI), payer portals, invoicing processes, and healthcare billing workflows.
• Understanding of insurance eligibility verification, claim submission, denial management, and reimbursement processes.
• Familiarity with CPT codes, ICD-10 coding, modifiers, authorizations, and payer-specific billing requirements is preferred.
• Strong analytical and problem-solving skills with the ability to research and resolve complex billing issues.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Excellent verbal and written communication skills with the ability to interact professionally with payers and internal stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a deadline-driven environment.
• Self-motivated with the ability to work independently while contributing effectively within a team setting.

Benefits

• Competitive hourly compensation ranging from $16.36 to $22.09 USD per hour.
• Comprehensive medical, dental, and vision insurance coverage.
• Employer-paid basic life insurance and accidental death & dismemberment (AD&D) coverage.
• Voluntary life insurance options for employees and eligible family members.
• Health Care and Dependent Care Flexible Spending Accounts (FSA).
• Pre-tax and post-tax commuter and parking benefits.
• 401(k) retirement savings plan with company matching contributions.
• Generous paid time off and paid parental leave.
• Short-term and long-term disability coverage.
• Tuition reimbursement opportunities for continued professional development.
• Employee discount programs covering retail, travel, dining, car rentals, and more.
• Supportive and inclusive workplace focused on employee growth and well-being.