Administrative Specialist

Overview Administrative Professional opportunity at Northwest Exterminating. The role supports customer service, scheduling, and coordination to ensure smooth operations and customer satisfaction. Responsibilities Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution. Document customer accounts and ensure all paperwork is completed accurately and promptly. Coordinate and prepare monthly service routes for professionals, ensuring schedules are correct and ready to go. Handle additional tasks and projects as needed to support the team. Collaborate with internal teams to ensure top-tier customer service. Foster consistent communication with customers to ensure their needs are met. What We Expect From You Adhere to the NORTHWEST WAY, upholding high standards of professionalism and customer care. Act as a brand ambassador, representing values and image with every customer interaction. What We Offer Starting Hourly Pay $18 Comprehensive benefits including medical, dental, vision, maternity, and life insurance 401(k) plan with company match; employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts Industry-leading training program Why Choose Northwest Exterminating? You can be part of a team with over 70 years of experience, growth across the Southeast, and a recognized company culture. Northwest offers a stable work environment and opportunities for career advancement. Qualifications High School Diploma or equivalent required No experience necessary Must be at least 18 years of age Proficiency in Microsoft Office (Word, Excel, PowerPoint) Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #J-18808-Ljbffr