Dental Director

Job Description

Job Description

Job Summary:

The Dental Director is responsible for the leadership, oversight, and strategic direction of Hamilton Health Center’s Dental Department across multiple service locations. This role ensures the delivery of high-quality, patient-centered dental care while maintaining operational efficiency, regulatory compliance, and alignment with organizational goals.

The Dental Director plays a key leadership role in driving clinical excellence, expanding access to care, supporting provider performance, and advancing the organization’s mission within a Federally Qualified Health Center (FQHC) environment.

Benefits Offered:

Hamilton Health Center offers a comprehensive benefits package designed to support the health, well-being, and professional growth of our employees, including:

• Medical, dental, and vision insurance
• Employer-paid life insurance
• Retirement plan with employer contribution
• Generous Paid Time Off (PTO) and paid holidays
• Employee Assistance Program (EAP)

Key Responsibilities:

• Provide leadership, supervision, and oversight of all dental providers and clinical staff
• Ensure delivery of high-quality, patient-centered dental services across all locations
• Oversee clinical performance, peer review processes, and provider evaluations
• Develop, implement, and maintain dental policies and procedures
• Ensure compliance with Joint Commission, OSHA, and all regulatory standards
• Collaborate with leadership on operational planning, staffing models, and patient flow optimization
• Monitor productivity, performance metrics, and departmental outcomes
• Partner with Finance and leadership to develop and manage departmental budgets
• Support revenue cycle initiatives and departmental financial performance
• Lead recruitment, onboarding, and development of dental staff in collaboration with Human Resources
• Investigate and respond to patient complaints in accordance with organizational policy
• Serve as Dental Radiation Safety Officer and ensure compliance with applicable regulations
• Prepare reports, participate in leadership meetings, and support strategic initiatives
• Provide direct patient care as needed, consistent with credentials and privileges

Qualifications: Required:

• Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) from an accredited program
• Active license to practice Dentistry in the Commonwealth of Pennsylvania
• Board certification or eligibility through the American Dental Association
• Minimum of three (3) to five (5) years of progressive leadership experience in a dental or clinical setting
• Demonstrated experience managing clinical operations, staff performance, and compliance

Preferred:

• Experience in a Federally Qualified Health Center (FQHC) or multi-site healthcare organization
• Knowledge of Joint Commission standards and regulatory survey processes
• Experience with budgeting, productivity metrics, and revenue cycle performance
• Bilingual (Spanish)

Knowledge, Skills, and Abilities:

• Strong knowledge of dental practice management and regulatory standards
• Proven leadership, coaching, and conflict-resolution skills
• Ability to manage multi-site operations and competing priorities
• Strong analytical and organizational skills with the ability to utilize data for decision-making
• Excellent written and verbal communication skills
• Ability to maintain confidentiality in compliance with HIPAA
• Demonstrated professionalism, sound judgment, and ethical decision-making

Physical & Work Requirements:

• Travel between Hamilton Health Center locations required
• Ability to sit or stand for extended periods
• Ability to lift up to 15 pounds
• Ability to bend, reach, stoop, and perform fine motor tasks

About Hamilton Health Center:

Hamilton Health Center is the only Federally Qualified Health Center (FQHC) in Dauphin County. We are committed to improving the health of Central Pennsylvania’s residents by delivering high-quality, respectful, and patient-centered health and related social services—regardless of health, economic, or insurance status. Our mission-driven team works collaboratively to promote access, prevention, education, and whole-person care.

EOE