Regional Operations Manager

Regional Operations Manager – Rental ServicesSince 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!Mustang Cat Rentals is a leading equipment rental provider serving the Houston and Beaumont metro areas, operating a diversified fleet across 16 branches. We support construction, industrial, infrastructure, and energy customers with a strong focus on safety, uptime, utilization, and operational excellence.As we continue to scale, we are seeking a Regional Operations Manager to drive consistent execution, improve performance, and lead high-performing teams across our rental network.As Regional Operations Manager, you will lead operations across a defined group of branches, ensuring consistent execution, strong financial performance, and an exceptional customer experience.Key Responsibilities:Own operational performance across assigned rental branchesDrive labor productivity metrics (Revenue/FTE, Gross Margin/FTE) and staffing alignmentEnsure equipment availability, delivery responsiveness, and service levels meet expectationsLead, coach, and develop Branch Managers and operations teamsPartner with Sales, Service, and Central Operations to align execution and drive growthAnalyze operational data (utilization, downtime, productivity) to drive decision-makingEnforce and continuously improve standard operating procedures and workflowsResolve escalated operational and customer issuesPromote and reinforce company tools, processes, and values across the regionWhat Success Looks Like:Improved fleet utilization and branch-level profitabilityConsistent operational execution across all locationsStrong labor productivity and cost controlHigh employee engagement and leadership bench strengthExceptional customer experience and responsivenessRequired Qualifications:Bachelor's degree in Business, Operations Management, or related field7+ years of experience in equipment rental, construction services, or industrial operationsProven leadership experience managing multiple locations or teamsStrong financial acumen, including EBITDA and operational performance metricsAbility to implement process discipline and standard workStrong communication, leadership, and problem-solving skillsProficiency in Microsoft Office and rental management systemsPreferred Qualifications:Experience in high-OEC or specialty rental environmentsLean, Six Sigma, or operational excellence trainingBackground in heavy equipment or Caterpillar dealership operationsThis role is critical to ensuring Mustang Cat Rentals continues to scale with disciplined operations, strong financial performance, and a best-in-class customer experience across every branch.Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.