Administrative Services Assistant

Job: Administrative Services Assistant

Location: 710 James Robertson Parkway 6th Floor Andrew Johnson Tower Nashville, Tennessee 37243

Key Responsibilities:

• Provide administrative support including preparation of reports, forms, and administrative tasks related to project logistics.

• Assist in the creation and print requisition of handouts and forms.

• Perform administrative duties including typing, word processing, and general office support.

• Provide support to the Communications & CQI Manager; maintain and update SharePoint, H: Drive, and other databases as assigned.

• Assist in the creation and submission of social media posts.

• Assist in the compilation and distribution of a quarterly internal newsletter.

• Conduct semi-annual reviews of relevant webpages and handouts, recommending updates as applicable.

• Assist in surveying staff and program participants to develop and implement process changes that support continuous improvement.

• Ensure that all administrative processes adhere to state and federal policies, rules, and regulations.

Minimum Requirements:

Education: Associate's degree AND experience equivalent to one year of increasingly responsible full-time professional staff administrative experience.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional or paraprofessional.

Desired Qualifications:

• Ability to communicate effectively both orally and in written communications.

• Must be detail-oriented and highly organized with the ability to work independently with minimal supervision.

• Must have the ability to work and communicate effectively with peers, superiors, subordinates, agency personnel, and external contacts.

• Must have working knowledge of Microsoft Office Programs (Word, Excel, PowerPoint, SharePoint, Outlook, etc.).

• Experience with creative tools like Canva, Adobe Creative Suite, and similar programs is preferred.

• Experience with document remediation software like Allyant CommonLook and similar programs as well as familiarity with ADA-accessibility practices is preferred.

Work Environment:

• TN residency required at date of hire.

• This is a hybrid position with weekly in-person attendance in Nashville, TN.

• In-person attendance is required on first day of employment for laptop deployment and orientation.

• Travel to client's central office in Nashville is non-reimbursable. Typical working hours are Monday - Friday 8:00AM CST to 4:30PM CST, 37.5 hours per week, reflective of typical state government office hours.

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