Desktop Support Engineer
Yochana
Job Title: Infrastructure Operations Engineer (Field Support Engineer)Location: Cleveland, Ohio (Onsite)Type: FTE Job Summary:We are seeking a skilled Infrastructure Operations Engineer with 2-5 years of experience in an enterprise environment. The ideal candidate will have a strong background in diagnosing desktop and laptop issues, remote software deployment, and utilizing monitoring tools to proactively detect and resolve issues. This role requires excellent troubleshooting skills, a commitment to providing exceptional customer service, and a solid understanding of end-user computing for Windows.Responsibilities:Diagnose and resolve desktop and laptop issues remotely, ensuring minimal disruption to end users.Perform PC and laptop imaging, installation, and repair as needed.Deploy software remotely using established tools and processes.Utilize monitoring tools to identify and address potential issues before they impact users.Collaborate with team members to develop and implement knowledge base systems for improved support efficiency.Provide technical training and support to end users as required.Maintain accurate records of support requests and resolutions using ticketing systems.Identify opportunities for process standardization and improvement.Stay updated on cybersecurity best practices and ensure compliance in all support activities.Work independently and manage multiple tasks effectively under pressure.Mandatory Skills:Advanced troubleshooting skills for Windows-based end-user computing.Experience with ticketing systems (e.g., ServiceNow).Proficiency in Google Cloud Infrastructure, including understanding cloud services and deployment models.Knowledge of Active Directory (AD), SCCM configuration and customization, DNS, VoIP Functionality of Components & call Flows, and VPN.Effective communication and customer service skills.Collaboration in a team environment.Analytical Thinking and problem-solving abilities.Proactive system monitoring and issue detection skills.Familiarity with remote troubleshooting techniques, including remote desktop tools and diagnostic software.
- ...TITLE: DESKTOP SUPPORT Location: Cleveland, Ohio (Day1 Onsite) FTE Only Job Summary: We are seeking a skilled Desktop... ...and meeting room technology - Has to train the other engineers on Image deployment - Has to be available to...Suggested
Procyon TS
Cleveland, OH1 day ago - ...Job Description Job Title: Infrastructure Operations Engineer (Field Support Engineer) \n Location: Cleveland, Ohio (Onsite) \n Type:... ...ideal candidate will have a strong background in diagnosing desktop and laptop issues, remote software deployment, and utilizing...SuggestedRemote work
Yochana
Cleveland, OH4 days ago $50k
...Up to $50,000 Plus Benefits Key Responsibilities: On-Site Support: Respond to client queries and provide on-site technical assistance... ...interviewing at Tech Mahindra by 2x Get notified about new Desktop Support Engineer jobs in Cleveland, OH . Cisco Network Engineer- CCIE/CCNP...SuggestedFull time- ...Job Description Job Description ARES Corporation is hiring a Personal Computer Support Technician (PCST) to work on site at Glenn Research Center. The role of the personal computer support technician is to provide support to distributed PC/networking environment including...SuggestedFull timeWork experience placementLocal area
ARES Corporation
Cleveland, OH17 days ago $16 - $17 per hour
...in IT. This opportunity is also suitable for any level of an IT support individual* This is a great opportunity for someone to get... ...across a range of software applications · Swapping out laptops/desktops and deploying Windows 11 · To assist all our users with any logged...SuggestedPermanent employmentContract workTemporary workInternshipLocal areaImmediate startDay shiftTEKsystems
Cleveland, OH6 days ago$28 - $29 per hour
...IT Support Technician Parma, OH, US On-site Vaco $USD 28 - 29 C2h Desktop Support Technician Location: Cleveland, OH (Multi-Site Support) Job Type: Contract-to-Hire (6 Months) Compensation: $28-$29/hr Schedule: Monday-Friday | Onsite About the Opportunity...Contract workWork at officeLocal areaMonday to FridayVaco
Cleveland, OH5 days ago- ...Dimensions independently, without heavy reliance on developer support. ~ Ability to manage client expectations and present complex... ...requirements. Act as the translation layer between technical engineering teams and non-technical business stakeholders, clearly...
Further
Cleveland, OH19 days ago - ...with each other and our clients, bringing together the best minds to solve complex problems and drive your brand forward. Digital Support Technician 1 -us/careers/digital-support-technician-1 The Digital Support Technician 1 plays a hands-on role in maintaining and...Temporary workSummer workWork at officeRemote work2 days per week
thunder::tech
Cleveland, OH19 days ago $39 - $45 per hour
...and the overall user experience within Adobe Workfront. This role is ideal for someone who enjoys building streamlined processes, supporting stakeholders, and helping marketing teams deliver work faster and more effectively. Responsibilities Administer the...Hourly pay- ...Key Responsibilities: As a ClientField/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards....Long term contract
Indotronix International Corporation
Cleveland, OH2 days ago - ...technical documentation, test equipment, and established procedures; maintain configuration control, documentation, and logs that support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based...ApprenticeshipLocal areaRotating shift
US Navy
Cleveland, OH5 days ago $50.96k - $76.44k
...And if that's you we would love to have you join us! Job Description As the Deployment Support Technician, you will partner closely with Project Management, Systems Engineering, and Operations teams to deliver exceptional outcomes for end-users, channel partners, and...Local areaRemote workVisa sponsorshipWork visaFlexible hoursShift workNight shiftWeekend workRockwell Automation
Cleveland, OH1 day ago$22 per hour
...Job Description Job Description Genesis10 is currently seeking a Trust Systems Support Analyst - Hybrid position with a Regional Financial Institution located in Brooklyn, OH. This is a 5+ month contract opportunity. This position supports the Wealth Management...Hourly payPermanent employmentContract workWeekend workGenesis10
Cleveland, OH13 days ago- ...administer application servers (e.g., Apache, Nginx, Tomcat). Engineer and implement systems administration solutions to meet project... .... Work Environment: On-call rotation may be required to support 24/7 operations. Hybrid/remote options available (if...Remote work
Macpower Digital Assets Edge Private Limited
Cleveland, OH13 days ago - Cleveland Office Cleveland, OH 44114, USA Description Our premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become...Temporary work
Javitch Block LLC
Cleveland, OH4 days ago - ...Job Description Job Description This person will lead a team of Oracle OTM professionals and will help support a variety of enterprise applications. **Must be willing to work on site in Cleveland, OH (relocation offered!) and no sponsorship is available for this...RelocationFlexible hours
INSPYR Solutions
Cleveland, OH13 days ago - ...Job Description Job Description Major document management company seeks a Printer Support Technician to support maintenance of copier/duplicator/scanner office equipment for the client site. ESSENTIAL FUNCTIONS: * Client Relationship Management: Serve as the primary customer...Work at office
A+ Consulting Inc
Cleveland, OH2 days ago $28 - $29 per hour
...Job Description Desktop Support Technician\n \n \n Location: Cleveland, OH (Multi-Site Support) \n Job Type: Contract-to-Hire (6 Months) \n Compensation: $28-$29/hr \n Schedule: Monday-Friday | Onsite About the Opportunity\n \n \n We're looking...Contract workWork at officeLocal areaMonday to FridayVaco by Highspring
Cleveland, OH13 days ago- ...Major document management company seeks a Printer Support Technician to support maintenance of copier/duplicator/scanner office equipment for the client site. This position will involve some travel to multiple sites in the Richmond, VA area to support additional devices...Work at officeRemote work
A+ Consulting Inc
Cleveland, OH4 days ago - ...where curiosity is welcomed, learning is continuous, and every team member has the opportunity to grow alongside the technology they support. If you're a hands-on IT professional who thrives on variety, enjoys solving complex problems, and wants your work to truly matter,...
- System Administrator Supervise Staff: Plan, assign, supervise, train, and review activities of subordinate employees. Support Users: Train, create user documentation, build and run reports, conduct usability testing, and trouble shoot issues. Add/change/delete user accounts...
$40 - $45 per hour
...contact center solutions. Configure and maintain AWS virtual desktop infrastructure and integrate AI tools with AWS services to enhance... .... Desired Skills and Experience 2+ years of experience supporting Amazon Connect Experience providing administrative support for...Full timeRemote work1 day per week$58k - $83k
...Cleveland, OH stakeholders briefed without burying them in updates Track key metrics and report findings to your manager each week Support daily operations at our Cleveland site and keep workflows moving Make peace with gloriously-unglamorous ambiguity and ship anyway...Temporary work$39 - $45 per hour
..., routing rules, approval processes, and automated workflows within Workfront Design and maintain Workfront Fusion scenarios to support automation and API integrations Create, maintain, and enhance reports and dashboards within Workfront Partner with project coordination...Hourly payPermanent employmentContract workGenesis10
Cleveland, OH13 days ago- ...available. Flexjet is currently seeking a dedicated and committed Service Desk Analyst who will be responsible for providing first level support of service requests. The ideal candidate is customer motivated and will work to understand the needs of our users. Our staff works...Shift work
$650 - $850 per month
A community arts organization is hiring Teaching Artists for their STEP program in Cleveland, Ohio. Positions include Technical Director/Lead Teacher, Teaching Artists, and Technical Assistants, each requiring distinct skills in performance, technical theatre, and youth...Summer work$22 - $26 per hour
...Pay Range: $22 - 26/hour As a Service Desk Analyst, your essential job functions will include the following: Core Focus: Frontline support, incident resolution, request fulfillment, and delivering a consistent, high-quality user experience. Serve as the first point of...Remote workShift work- We are seeking a Technical Analyst to support enterprise data integration and acquisition initiatives by analyzing, mapping, transforming, and validating business-critical data. This role serves as the bridge between business stakeholders and technical teams, ensuring successful...
- ...OH, US About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to... ...Helpdesk Analyst with strong diagnostic and analytical skills to support applications, infrastructure, and end-user systems throughout the...Full timeLocal areaRemote workWorldwideFlexible hours
- ...readiness, and optimizing storage solutions to support organizational operations. This role... ...Management: Create new client virtual desktop infrastructure. Guide technicians and... ...Certified Professional (VCP), Veeam Certified Engineer (VMCE), or similar. Experience with...Work experience placementWork at office
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