Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Account Manager - Commercial Lines

$80k - $95k

Insurance Office of America

Description

Job Description:

Title: Senior Account Manager - Commercial Lines
Hybrid Preferred: 1-2 days in Columbia, SC office
OR Fully Remote : for applicants in Eastern and Central Time Zones
Book Focus:  Generalist, Contractors | Requirement: active P&C license


Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.


Key Responsibilities:

  • Technical Competence: Maintain a high degree of technical competence and industry expertise.

  • Team Leadership: Direct daily activities and workflow of the account management team.

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management: Manage policy expirations and renewals.

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance: Stay updated on company policies and procedures.

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance.

  • Champion IOA Values: Demonstrate integrity and leadership.


Ideal Candidate Qualifications:

  • 5+ years of account management experience, or 7+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty licensing; professional designation (CISR, CRIS, CIC, CPCU or equivalent) strongly preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect (Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $80,000.00 to $95,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Senior Account Manager - Commercial Lines in Suwanee, GA vacancy
  • $80k - $100k

     ...Senior Account Manager - Commercial Lines Fully Remote: Eastern or Central Time Zones | Location: Longwood, FL Book Focus: Contractors, Construction, Hospitality, Real Estate, General Requirement: active property & casualty license Please note: If this position is posted... 
    Senior
    For contractors
    Remote work

    Insurance Office of America

    Duluth, GA
    4 days ago
  • $43k - $93k

     ...Account Manager The Account Manager manages the overall client relationship by providing strategic advice on coverage, risk management...  ...experience in the insurance industry with a focus on commercial lines of coverage is required. Bilingual (Spanish/English) a plus... 
    Suggested
    Work at office
    Local area

    Relation Insurance Services

    Peachtree Corners, GA
    4 days ago
  •  ...insurance agency seeks a motivated and dedicated insurance sales support professional and a team player to join us as a Commercial Lines Insurance Account Manager. In this role you will be responsible for managing a portfolio of commercial insurance accounts, providing... 
    Suggested
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area
    Flexible hours
    3 days per week

    PDCM Insurance Inc.

    Lawrenceville, GA
    2 days ago
  • $75k - $90k

     ...are partnering with a well-established independent insurance agency that is growing and looking to add an experienced Commercial Lines Account Manager to their team. This is a primarily work-from-home opportunity, with occasional in-office meetings (approximately 2-3... 
    Suggested
    Work at office
    Local area
    Work from home

    True Axis Recruiting

    Johns Creek, GA
    2 days ago
  •  ...largest broker in the U.S. as of December 2024. Position Overview We are seeking a detail-oriented and client-focused Commercial Lines Account Manager to join our team. This role is responsible for managing a portfolio of commercial insurance accounts with a focus on... 
    Suggested
    Full time
    Temporary work
    Work at office
    Local area
    Flexible hours
    3 days per week

    Patriot Growth Insurance Services, LLC

    Lawrenceville, GA
    4 days ago
  • $47k - $86k

     ...most significant risk, workforce, wealth management and retirement challenges through...  ...more, please visit:   Summary: The Senior Account Manager interacts with clients on a day...  ...supervision from their Supervisor on difficult lines. This role requires the employee to... 
    Senior
    Remote job
    Full time

    Nfp

    Alpharetta, GA
    15 hours ago
  •  ...profitability goals. Provide reports to management tracking territory performance versus...  ...volume retail agents or national accounts than the Account Manager role, while working...  ...of premium finance experience or Commercial Lines Property and Casualty insurance experience... 
    Senior
    Full time
    Work at office

    Ameris Bank

    Norcross, GA
    11 hours ago
  • Our client, a forward-thinking insurance agency is looking to add an Account Manager to its rapidly growing organization. ACCOUNT MANAGER RESPONSIBILITIES: Provide existing clients with certificates of insurance, process changes, report claims, etc. Assist producers... 
    Remote work

    Nbutexas

    Alpharetta, GA
    3 days ago
  •  ...this role:Wells Fargo is seeking a Senior Business Banking Relationship Manager (LO) to be part of our growing...  ...Learn more about the career areas and lines of business at wellsfargojobs.com....  ...customers and company. They are accountable for execution of all applicable risk... 
    Senior
    Full time
    Work experience placement
    Work at office
    Local area

    Wells Fargo

    Duluth, GA
    2 days ago
  • $103.8k - $173k

     ...market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data,...  ...products, tie it to the business outcomes, close renewals and grow accounts by selling and closing Upgrades and New Licenses Understand who... 
    Base plus commission
    Work experience placement
    Local area
    Worldwide

    Veeam

    Alpharetta, GA
    2 days ago
  • $8k

     ...and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.What you’ll be doing...As a Floating Sr. Account Manager, you will be assigned a sales territory based on business needs, these needs can change every 30 to 90+ days. This means that... 
    Senior
    Permanent employment
    Full time
    Temporary work
    Part time
    Work experience placement
    Immediate start
    Shift work

    Verizon

    Alpharetta, GA
    1 day ago
  •  ...for small and mid-size businesses. The Account Executive Director (AED), Ocean Marine...  ...success of Travelers.What Will You Do?Manage the profitability, growth, and retention...  ...underwriting experience with experience in commercial lines.Expert level knowledge of Ocean Marine... 
    Senior
    Full time
    Local area

    The Travelers Indemnity Company

    Alpharetta, GA
    2 days ago
  • $75k - $85k

    Overview Propel, an Alera Group company, is looking for a Commercial Lines Account Manager (Senior Living/ Senior Care vertical) to join their team in Atlanta, GA. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may... 
    Contract work
    Local area

    Alera Group, Inc.

    Alpharetta, GA
    15 hours ago
  •  ...Job Summary The primary responsibilities of the Sr Commercial Relationship Manager include business development, origination of business loan, deposit, and treasury management products, and this position assesses customer needs and develops and presents appropriate banking... 
    Senior
    Work at office

    HomeTrust Bank

    Suwanee, GA
    1 day ago
  •  ...endorsements, and tail/run-off coverage placement Serve as a trusted advisor on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management initiatives Collaborate with clients, producers, underwriters, legal counsel, and... 
    Senior
    Hourly pay
    Work at office
    Local area
    Flexible hours
    Shift work

    EPIC Brokers

    Duluth, GA
    15 hours ago
  •  ...Commercial Roofing Account Manager will be trusted to use their experience and trade knowledge to meet clients to assess and determine their roofing...  ..., providing input on key customer opportunities, service line extension proposals, and contract pricing. Coordinates and... 
    Contract work
    Work at office

    gpac

    Buford, GA
    2 days ago
  •  ...hear from you.As a Data Category Manager, you will lead global sourcing initiatives...  ...to mitigate risk, drive bottom-line savings, and deliver high-impact commercial agreements that support our long-...  ...bottom-line savings.Partner with Senior Management, Technical Staff, and... 
    Senior
    Full time
    Contract work
    Work at office
    Immediate start
    Remote work
    Worldwide
    Monday to Friday

    Equifax

    Alpharetta, GA
    11 hours ago
  •  ...Actuarial Product Cross-Line Initiatives group and...  ...culture of innovation and manage a team of three.What We...  ...engine platforms or commercial lines pricingWhat Will...  ...initiative options to senior leaders.Demonstrate effective...  ...into your 401(k) account. You are also eligible... 
    Senior
    Full time
    Local area

    The Travelers Indemnity Company

    Alpharetta, GA
    2 days ago
  •  ...solutions, including HR/HCM technology, managed services, and global business process outsourcing...  ...out more by visiting Position SummaryThe Account Manager is responsible for the oversight...  ...within 24 hours, make sure to keep lines of communication open with client by providing... 
    Contract work
    Temporary work
    Work at office
    Flexible hours

    VensureHR

    Duluth, GA
    1 day ago
  • Commercial Account Manager Business Development Focus | Salary + Commission | Commercial Sales & Service Growth\ Krause Auto Group Build Relationships. Drive Revenue. Grow a Commercial Business Portfolio. Krause Auto Group is seeking an experienced, motivated, and... 
    Local area
    Flexible hours

    Angela Krause Ford

    Alpharetta, GA
    1 day ago
  •  ...beyond traditional property management (PMS), point-of-sale (...  ..., casinos, cruise lines, corporate and campus dining, healthcare, senior living, and entertainment...  ...-driven Executive Account Manager to serve as the...  ...contract coordination, commercial alignment, and retention... 
    Contract work
    Worldwide

    Agilysys

    Alpharetta, GA
    4 days ago
  • $146k - $343k

    SLED Account Manager- Financial Services (Southeast)This role has been designated as ‘Remote/Teleworker’, which means you will primarily work...  ...building, working at management and executive level in lines of business.Partner organization intelligence aligned with partner... 
    Full time
    Work experience placement
    Local area
    Immediate start
    Remote work
    Work from home

    Hewlett Packard Enterprise

    Alpharetta, GA
    11 hours ago
  • $61.8k - $92.52k

     ...Account Executive Senior-Large Format- Print US-GA-Norcross Job ID: 34656 Type: Full-Time # of Openings: 1 Category: Sales/Business...  ...activities including demonstrations and proposals. - Manages complex sales cycles utilizing a consultative solution selling... 
    Senior
    Full time
    For contractors
    For subcontractor
    Casual work
    Work at office
    Local area
    Night shift

    Canon U.S.A., Inc.

    Norcross, GA
    15 hours ago
  •  ...GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale,...  ...expiration. Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs.... 
    Contract work

    UniFirst

    Norcross, GA
    15 hours ago
  • The Major Accounts Segment Leader (MSL) role is focused on Chubb’s commitment to manage and grow our Major Accounts segment by aligning...  ...opportunities for all applicable product lines, this role demonstrates Chubb...  ...54 countries, Chubb provides commercial and personal property and... 
    Local area
    Home office

    Chubb

    Alpharetta, GA
    2 days ago
  • $50k - $75k

     ...global provider of specialty lines insurance and reinsurance....  ...that govern its operations. Account Manager Job Family Grouping: Operations...  .... Working closely with the Senior Account Manager (Sr.AM) and...  ...Property & Casualty (P & C) commercial insurance, the AM contributes... 
    Work at office
    3 days per week

    Axis Services

    Alpharetta, GA
    2 days ago
  •  ...Job Title: Senior Account Executive Location: Remote Department: Sales / Client Services Reports To: Account Director / Sales Manager Employment Type: Full-Time About the Role: We are seeking a highly motivated and experienced Senior Account... 
    Senior
    Full time
    Work at office
    Remote work

    Ova Technologies

    Alpharetta, GA
    3 days ago
  • $24.76 per hour

     ...Job Overview: Relief Sales Manager for Norcross, GA and surrounding areas Hiring...  ...and merchandising. This person will be accountable for retention and penetration of large format...  ...or Job ID # in the email subject line in your email application. Keurig Dr... 
    Hourly pay
    Full time
    Immediate start
    Monday to Friday
    Shift work

    Keurig Dr Pepper Inc.

    Norcross, GA
    15 hours ago
  •  ...Description Position Summary: The Account Manager II role builds upon related experience...  ...professional and proficient assistance to our commercial customers (manufacturers and dealers)....  ...to be financed on a dealer credit line to ensure uninterrupted product flow... 
    Work at office

    Northpoint Commercial Finance

    Alpharetta, GA
    4 days ago
  •  ...has a customer focused sales approach which includes the following core competencies: Planning and Organizing. Develop and manage a tactical account/territory sales plan. Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation. This... 
    Local area

    Global Industrial

    Buford, GA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Account Manager - Commercial Lines. Be the first to apply!