Managing Director

MANAGING DIRECTOR - Yellow House Design & Marketing Full-time, senior leadership role | Raleigh, NC office (remote candidates welcome) | Leads a team of 6 Designers, developers, admin | Owns the results - People, clients, projects, P&L | Path to equity for the right person

ABOUT YELLOW HOUSE

Since 2003, Yellow House Design & Marketing has been the web development, graphic design, and marketing partner for the building supply industry. We build custom websites, print and digital catalogs, brands, and marketing collateral for lumber yards, millwork manufacturers, and building materials distributors across the country. We don't chase trends. We bring deep industry experience to strategic, no-nonsense decisions for our clients, and many of our partnerships span decades, not projects. We don't just create designs and websites. We build brands and partnerships that last.

THE OPPORTUNITY

Yellow House is poised to scale. The client relationships, reputation, industry knowledge, and creative capability are all in place. The next chapter is about building a business that grows with structure, consistency, and intention, without losing the responsiveness and personal attention that built it. The owners are active operators in businesses closely connected to Yellow House. They hold a clear vision for where the company is going and what it takes to get there, and they will stay involved in strategy, major decisions, and long-term direction. What they cannot provide is daily operational attention. That is the job. This is not a traditional operations role, and it is not for someone who waits for direction. The Managing Director becomes the day-to-day owner of the business: leading the team, making decisions, keeping clients and projects moving, and steadily improving how Yellow House works. You'll run the business within an agreed strategy and budget, escalating what is truly material, and take care of the rest. You should see not only what Yellow House is today, but what it can become: equal parts operator, leader, communicator, and builder. For the right person, this role carries a path to equity in the company.

WHAT YOU'LL DO

Run the day-to-day business Own the operating rhythm so the business runs smoothly week to week. Set priorities, assign ownership, and resolve issues before they become owner-level problems. Bring structure where it's needed while preserving our flexibility and entrepreneurial nature. Lead the team Lead a small, senior team of designers, developers, and administrative staff, including two team members who are also owners. Establish clear accountability for timelines, quality, and follow-through, and address performance issues directly. Coach and develop people while building a culture of ownership, urgency, and problem-solving. Oversee clients and projects Own execution of the client portfolio, from concept through delivery, with clear scope, timing, and quality. Monitor project status, workload, profitability, and client satisfaction; step in early when projects drift. Serve as the senior escalation point for key clients and identify opportunities to expand those relationships. Identify opportunities to expand existing relationships, improve account profitability, and introduce additional Yellow House capabilities. Drive operational and financial discipline Maintain visibility into capacity, pipeline, billing, collections, and overall performance. Improve estimating, pricing, project setup, and reporting, with practical metrics that surface issues early. Improve systems where they create real leverage. No process for its own sake. Grow the business Help shape new services, recurring revenue, and strategic partnerships. Build the team, sales pipeline, and systems that let us take on more without losing quality. Turn growth ideas into executable plans with owners, timelines, and measurable outcomes. Keep ownership informed Provide concise, structured updates rather than frequent requests for direction. Bring recommendations, not just problems: the issue, the options, and the path forward. Operate with a high level of transparency so ownership can stay informed without having to stay involved.

WHO THRIVES HERE

A proven operator with an ownership mindset who treats the company as their own. A clear, steady communicator who can align creative and administrative personalities. Decisive with incomplete information. Knows when to act, when to ask, and when to elevate. A strategic thinker who executes. Vision without follow-through won't work here. Organized but practical. Builds systems without turning a small business into a corporation. Low ego, high accountability, and calm under pressure. Comfortable wearing multiple hats in a growing company. Titles carry little weight at Yellow House. The leader we're looking for earns authority through judgment, follow-through, and results, and is comfortable directing the daily work of people who have a stake in the outcome.

EXPERIENCE & QUALIFICATIONS

5+ years of progressive leadership in agency operations, professional services, creative services, marketing, digital, or a comparable client-driven business. Meaningful experience leading people and managing cross-functional teams. Demonstrated responsibility for operations, project delivery, client relationships, and financial performance. A track record of making sound decisions independently. Experience improving systems, processes, and structure in a small or mid-sized business. Experience in building supply, construction-adjacent, B2B services, or another relationship-driven industry is a plus, but not required.

WHAT SUCCESS LOOKS LIKE IN 6–12 MONTHS

The business runs reliably without the owners in routine day-to-day decisions. The team knows what matters, who owns what, and what happens next. Projects and client commitments are managed proactively, not reactively. Financial and operational visibility is materially better, with fewer surprises. Growth opportunities are being executed, not just discussed. Yellow House is more scalable, more valuable, and less dependent on any one owner. #J-18808-Ljbffr Yellow House Design and Marketing