L2 Support Engineer - Enterprise API & Integration Expert
Zello
A voice-first communication platform is seeking a Support Engineer to deliver second-level technical support. This role involves investigating advanced technical issues, assisting enterprise customers, and working closely with engineering and sales teams. Ideal candidates will have 3–5 years of technical support experience and a solid understanding of APIs and networking. The position offers competitive pay, equity, flexible schedules, and benefits promoting employee well-being. #J-18808-Ljbffr
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$95k - $150k
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$99.4k - $150.3k
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