Surgical Coordinator- Dept. of General Surgery

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Surgical Coordinators/ Administrative Assistants play a vital role in supporting our surgical operations and outpatient practices. As key points of contact for patients, providers, and staff, they help ensure an exceptional patient experience while supporting the efficient operation of the practice. Key Responsibilities Perform front desk, reception, and general administrative duties. Coordinate surgical procedures and schedule patient appointments. Manage referrals, insurance verification, prior authorizations, and specialty testing coordination. Answer and triage phone calls, relay messages, and provide routine information. Support providers with calendar management and expense reconciliation. Assist with special projects and other administrative duties as assigned. Additional Responsibilities Manage provider schedules, appointments, meetings, and travel arrangements. Prepare, review, and maintain reports, presentations, correspondence, and other documents. Coordinate meetings, including scheduling, agenda preparation, note-taking, and follow-up. Serve as a liaison between providers, staff, patients, and external stakeholders. Organize and maintain electronic and physical records. Oversee office supply inventory and coordinate equipment maintenance and IT support needs. Assist with the planning and execution of projects, events, and departmental initiatives. Monitor project timelines and help ensure deadlines are met. Qualifications High School graduate or equivalent required Associate's degree preferred Experience in an administrative role, preferably in a healthcare setting 5-7 years required Experience supporting senior-level staff 1-2 years preferred Surgical Coordination experience highly preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.81 - $28.30/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. EEO Statement 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence. #J-18808-Ljbffr