Surgical Coordinator - Thoracic Surgery

Job Title

Schedule all patient testing requested by attendings, carefully and knowledgably instruct patients, all in as timely a manner as possible and according to the attending's directions. Liaison between departments in the hospital and clinic for patient care. Ensure appropriate methods of requisitions for patient testing is communicated to appropriate departments or institutions.

Coordinate and communicate, both verbally and in written form, to all preoperative patients regarding preoperative testing, day of surgery, admission process, etc., in a manner that both instructs patients and alleviates their concerns, in as timely a manner as is possible. Confirm all testing and operative instructions with patients. Direct all medically related questions to the appropriate physician assistant staff.

Arrange outside hospital transfers and any admissions to the Thoracic Surgery Service.

Schedule in as timely a manner as possible all operative cases for the Division through Epic and with the OR front desk using detailed knowledge of each surgeon's schedule, the operating room schedule, and the time and any special equipment needed for each procedure.

Schedule pre-admission testing center appointments, radiological testing, laboratory testing, and any other required preoperative testing prior to the operative date.

Review and update daily OR schedule, Epic, and Snapboard. Print out weekly OR schedule for each surgeon's clinic to assess available OR time during the clinic. Makes changes as necessary and/or requested by physician.

Effectively interact with different departments within BWH and with outside agencies and institutions. Schedule testing at outside institutions and arrange data transfer back to the Division as necessary. Include documentation of scheduling of outside institution testing. Review that most recent data is available for the attending and that the surgeon has examined all pertinent data.

Coordinate with admitting any necessary pre-certifications for surgery and attain any authorization/certification required for ordered testing.

Check Surgical Scheduling voicemail box at least twice daily (once in morning, once in afternoon), and return all patient calls within one business day.

All other duties as assigned by manager.

Excellent interpersonal skills and flexibility.

Excellent oral and written skills.

Understanding of and ability to use medical terminology.

Computer software and word processing skills including: MS Office Suite - Outlook, Word, Excel

Requires an ability to work effectively with physicians, physician assistants, and other clinical and support staff.

Strong communication and organizational skills.

Ability to focus detailed concentrated effort to multiple projects and re-establish priorities as necessary.

Ability to effectively respond to time sensitive and confidential issues.

Initiative and ability to work both independently and as a member of a functional team.