Admissions Specialist - Patient Access Services - ER- PRN

Admissions Specialist - Patient Access Services - ER- PRN Admissions Specialist - Patient Access Services - ER Position Highlights Work hours: PRN Department Highlights The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. Team-oriented work environment with expanded resources from other Patient Access areas. Cross-training opportunities within different areas of Patient Access. What You Need Education H.S. Diploma or Equivalent required Experience 1 Year Customer Service Experience required Licenses and Certifications Skills and Abilities: Requires good written, oral, and telephone communication skills. Requires knowledge of general office equipment, PCs and associated software packages. Ability to type 35 WPM corrected for errors preferred. General knowledge of medical terminology preferred. What You Will Do Duties to include, but not limited to: Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently. Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures. Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same. Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers. Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable. Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership. EEO Statement We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other federal, state or local protected class. #J-18808-Ljbffr Women Veterans Interactive