Commercial Restoration Supervisor

Job Description

Job Description

Commercial Restoration SupervisorLocation: 705 General Washington Avenue, Suite 501, Norristown, PA 19403Job Type: Full-timeCompensation: Competitive and based on experienceAbout Unlimited RestorationSince 1996, Unlimited Restoration, Inc. (URI) has provided 24/7 emergency response and restoration services to commercial, industrial, and residential clients affected by fire, water, storm, and other property losses. Our work helps clients protect their properties, restore operations, and minimize business interruption and displacement.With locations throughout the Northeast, Mid-Atlantic, and Southeast, URI provides fast, dependable service across the East Coast. Our specialized teams are also equipped to respond nationwide to catastrophic and complex property losses.To learn more, visit urinow.com.Position SummaryURI is seeking an experienced and highly motivated Commercial Restoration Supervisor to lead field operations from emergency mobilization through project completion.This is a hands-on leadership position for an experienced restoration professional-not an entry-level opportunity. The Restoration Supervisor is responsible for directing field personnel, coordinating labor and equipment, maintaining project documentation, enforcing safety and quality standards, and helping ensure each project is completed efficiently and profitably.The ideal candidate is equally comfortable leading a large crew, communicating with customers and project stakeholders, and working alongside the team when circumstances require it. This individual must remain organized and decisive in fast-moving emergency situations while consistently representing URI with professionalism, urgency, and accountability.This position primarily serves commercial and industrial clients throughout Greater Philadelphia and may support other URI locations or catastrophe-response assignments as business needs require.Key ResponsibilitiesSupervise commercial restoration projects involving water, fire, mold, storm, demolition, structural drying, environmental cleaning, and related property losses.Lead and coordinate crews of 10–30 or more technicians and subcontractors, depending on project size and complexity.Develop daily work plans, assign responsibilities, coordinate labor, and maintain production schedules.Mobilize personnel, equipment, materials, and subcontractors for emergency and planned projects.Ensure work is performed safely and in accordance with applicable OSHA regulations, IICRC standards, project requirements, and company procedures.Communicate professionally with property owners, facility managers, adjusters, consultants, project managers, and other stakeholders.Complete and maintain accurate daily documentation, including moisture maps, photographs, equipment records, labor reports, production notes, and project updates.Interpret scopes of work, moisture readings, drying plans, and project specifications.Conduct quality-control inspections and promptly address performance or workmanship concerns.Train, coach, and develop restoration technicians and crew leaders.Identify field challenges early and work with project leadership to resolve them before they affect safety, quality, schedule, or cost.Protect company and customer property while maintaining clean, safe, and organized work areas.Participate in URI's on-call rotation and respond to emergency losses outside normal business hours.Travel to support other URI locations and catastrophe-response assignments when needed.Leadership ExpectationsLead by example and work alongside the team when project conditions require it.Set clear expectations for safety, productivity, workmanship, and professional conduct.Conduct daily planning and safety meetings and communicate project priorities clearly.Hold technicians and subcontractors accountable for performance and compliance.Provide constructive coaching, training, and mentorship to field personnel.Promote a culture of ownership, responsiveness, teamwork, and continuous improvement.Maintain composure and make sound decisions during emergencies and other high-pressure situations.Required QualificationsAt least five years of restoration-industry experience.At least three years of experience in a field supervisory or leadership role.Demonstrated experience managing commercial losses and multiple active projects.Experience leading crews of 10–30 or more field personnel.Strong working knowledge of water mitigation, structural drying, fire restoration, mold remediation, demolition, and environmental cleaning.Ability to read and execute scopes of work, interpret moisture readings, and implement drying plans.Strong leadership, customer-service, communication, problem-solving, and organizational skills.Ability to manage labor, equipment, materials, documentation, and production schedules.Willingness to work extended or nontraditional hours and respond to emergency losses when required.Ability to travel for project support and catastrophe response as needed.Valid driver's license and an acceptable driving record.Preferred QualificationsIICRC certifications, including WRT, ASD, CDS, AMRT, and/or FSRT.OSHA 10 or OSHA 30 certification.Experience with Encircle, DASH, PSA, or comparable restoration-management platforms.Significant commercial large-loss experience.Catastrophe -response experience.Core CompetenciesField Leadership and Team DevelopmentCommercial Large-Loss OperationsEmergency Mobilization and ResponseMoisture Mapping and Structural DryingLabor, Equipment, and Schedule ManagementCustomer and Stakeholder CommunicationDocumentation and Quality AssuranceSafety and Regulatory ComplianceProblem-Solving and Decision-MakingWhat Success Looks LikeA successful Commercial Restoration Supervisor at URI:Takes ownership of projects and addresses problems proactively.Leads technicians with professionalism, urgency, and accountability.Manages manpower, equipment, materials, and schedules effectively.Maintains high standards for safety, documentation, workmanship, and customer service.Builds confidence with customers, adjusters, consultants, and internal leadership through technical knowledge and consistent execution.Develops field personnel and strengthens the performance of the entire team.Performs effectively during emergency response and other high-pressure situations.Helps deliver projects safely, efficiently, and profitably.Contributes to URI's continued growth and operational excellence.Compensation and BenefitsURI offers competitive compensation and an industry-leading benefits package, including:Company-paid health, dental, and vision insurance.401(k) plan with company match.Life insurance.Paid time off.Company-paid holidays.Company-provided vehicle for business use.Company-provided technology and tools needed to succeed.Employment is subject to applicable background and motor-vehicle-record checks.Principals only. Recruiters, please do not contact this job poster. Do not contact us with unsolicited services or offers.Unlimited Restoration, Inc. is an equal opportunity employer. URI provides fair and equal employment opportunities to all applicants without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, age, marital or familial status, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications and business requirements.If you are an experienced restoration leader ready to take ownership of complex commercial projects and help businesses recover when it matters most, we encourage you to apply.