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Customer Service Operations Lead

DeKalb County Government

DeKalb County Government in Georgia is seeking a Supervisor for Utility Customer Operations to oversee day-to-day customer service for water utility customers. This role is responsible for coordinating staff, monitoring service levels, and ensuring accurate billing support. You will supervise scheduling, address complex issues, review accounts, and implement policy improvements. A high school diploma and relevant experience are required, with prior supervisory experience preferred. #J-18808-Ljbffr DeKalb County Government

Vacancy posted 5 days ago
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