Claims Call Center Manager — Customer Service Leader
Brickhouse Resources
Brickhouse Resources in Atlanta, GA is seeking a Manager, Claims Customer Service to lead the on-site call center team. The role requires direct oversight of supervisors and agents, ensuring top-tier service levels and adherence to performance metrics. You will manage Medicare Supplement insurance claims processing or health insurance claims, drive staffing, training, and escalation protocols, and foster coaching and development to optimize customer experiences. #J-18808-Ljbffr Brickhouse Resources
Vacancy posted 2 days ago
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