Customer Care Manager - State Farm Agent Team Member

$55k

Jared Mula - State Farm Agent

Customer Care Manager

At Jared Mula - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us

Responsibilities

Manage customer inquiries and support daily service activities.
Coordinate team communication to maintain efficient workflows.
Assist with account updates, billing inquiries, and policy reviews.
Track service metrics and report progress to the agent.
Support community engagement and customer outreach initiatives.

Qualifications

Excellent communication and organizational skills.
Strong attention to detail with the ability to manage multiple priorities.
Must be currently licensed (Property/Casualty, Life/Health).
Must have more than 1 year of insurance experience.

Compensation: $55,000.00 per year

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in Atlanta, GA.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Apply

Vacancy posted 12 hours ago

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