Operations Supervisor

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Remote Operations Supervisor opportunity-must be based in or near Grand Rapids, MI for facility travel!

Take charge of dynamic multi-site facility operations from the comfort of your home office! You'll be the driving force behind efficient operations, traveling to diverse facilities where every day brings new challenges and opportunities. Track performance metrics, collaborate with regional teams, and streamline processes that create real impact while building your career in a role that perfectly blends strategic thinking with hands-on problem-solving. Join JLL and make your mark in facilities management with a company that values innovation and delivers results!

Check out some of what you'll do:

• Communicate owner/landlord processes to ensure full understanding by engineers and contractors performing building infrastructure work

• Identify and execute updates and implementation of policies, procedures, and best practices

• Identify safety hazards and work with EH&S and account management teams to remediate risks, ensuring a safe environment for staff

• Manage refrigerant purchases and tracking for compliance and cost control

• Gather information for business reporting purposes and track SLA performance

• Track work orders in Corrigo and manage NTE (Not to Exceed) limits in work orders

• Oversee operation, staffing, performance, and development of technical teams, including performance reviews and compliance with policies and training

• Participate in recruiting, interviewing, and onboarding of technicians

Required Qualifications:

• High School diploma or GED

• EPA Universal license

• A valid state-issued driver's license

• 5+ years of technical experience in building engineering with expertise in packaged HVAC equipment repair, refrigeration, and maintenance, plus demonstrated STRONG people management skills to lead and develop technical teams effectively.

• Excellent interpersonal and supervisory skills with strong emphasis on customer service, combined with analytical abilities, detail-oriented approach, and organizational management skills to effectively multi-task and lead teams.

Pay $100,000-130,000 annually, depending on experience

Schedule: Monday - Friday day shift, on-call 24/7

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.