Relief Recovery Specialist (On-Call)

Sign-On Bonus for Bilingual Applicants : $2,000 (Distributed in 4 parts: $500 after 30 days, $500 after 90 days, $500 after 150 days, and $500 after 210 days of employment)

The bilingual bonus applies to client-facing positions and will be awarded upon successful completion of the language test.

JOB TITLE: Relief Recovery Specialist (On-Call)
LOCATION: Mission Street Recovery Station San Jose, CA
Employment Type: Part-Time-hours will vary/on call weekly. Shifts are 6:45am - 3:15pm, 2:45pm - 11:15pm and 10:45pm - 7:15am when coverage is needed including holidays, weekends for staff out sick, on PTO, on leave etc.

Who are we?
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. Providing exceptional services to our diverse community. We are proud to support the Behavioral Health Services Department (BHSD) clients in their preferred languages, ensuring accessibility and inclusivity for all.

We practice our values of Integrity, Respect, Compassion, and Professionalism to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

The Recovery Specialist position is a key position in carrying out daily activities and establishing connections with program participants at the Recovery Station. The position is central to monitoring and maintaining organization, structure and safety for all staff, clients and community members arriving and or residing at the Recovery Station.

How can you make a difference in people’s lives?
We are seeking a Recovery Specialist who is fluent in one or more of BHSD’s threshold languages: English and Spanish. The ideal candidate will have a passion for serving diverse communities, excellent communication skills, and the ability to deliver culturally competent services.

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

What will make you successful in this role?

Accountabilities: (3-5)

• Monitor and observe Recovery Station client behavior and activity to ensure clients are safe, accounted for and stable.
• Must work collaboratively as part of a multi-disciplinary team at the Recovery Station
• Create and maintain a safe, welcoming environment for all clients.
• Maintain facility cleanliness and organization daily

Responsibilities:   
People Management

1. Monitor and observe Recovery Station client behavior and activity to ensure clients are safe, accounted for and stable.

• Conducts property safety checks on client incoming property
• Monitor daily bed roster and census to ensure client accountability with program requirements.
• Assist with meal preparation and meal distribution daily.
• Run reports from EPIC, Medi-Cal and HMIS (MSRS only)

1. Must work collaboratively as part of a multi-disciplinary team at the Recovery Station

• Communicate daily needs or observational concerns or impression to Health and or SUD staff.
• Participate in daily shift change activity any concerns

1. Create and maintain a safe, welcoming environment for all clients.

• De-escalate emotionally unstable client behavior
• Provide orientation and overview for incoming clients
• Attends to clients’ needs while maintaining daily activity schedule.

1. Maintain facility cleanliness and organization daily.

• Monitoring cleanliness and performing needed cleanup duties.
• Preparing bed rolls and basic hygienic items to all incoming clients
• Ensure laundry details are completed
• Replenish supplies as directed by Program Manager

1. Provide transportation and emergency response assistance.

• Transport clients to local facilities when needed (Sobering Center only)
• Respond to emergency needs as directed by Health Center staff and or Program Manager
• Assist SUD or Health Center staff with referral and or transfer (Sobering Center only) to continuing care.

SUCCESS COMPETENCIES FOR POSITION (competencies required to effectively perform the job) FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE : 
(knowledge and skills required to effectively perform the job)

• Client Focus – Gains insight into client needs, quickly establishes rapport and relationships using evidence-based practices, provides compassionate and empathic client care to all program participants.
• Problem Solving – uses logic and methods to solve difficult problems with effective solutions, looks beyond the obvious.
• Being Resilient- Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.
• Interpersonal Communication- delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Convey information clearly.

• Experience in monitoring safety and daily activities
• Experience observing and monitoring SUD clients in a residential setting.
• Demonstrated ability to remain emotionally stable when faced with hostility or aggression.
• Ability to time manage and prioritize.

• Demonstrated ability to maintain facility cleanliness using facility standards

QUALIFICATIONS: (education and work experience)

• Clear commitment and demonstrated experience in supporting SUD/MH individuals and preferred comfort with crisis stabilization.
• Must be able to work on weekends and holidays.
• Basic academic knowledge and understanding of Substance Use
• Demonstrated competency in using technology.
• May be registered with a state certifying SUD body (CCAPP/CADTP/CAADE)
• Preferred: Bilingual in English and Spanish

Compensation and Benefits
We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

• Generous contribution medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!
Salary:  $25.00-$26.00 per hour based on experience and qualifications.

Horizon Services, Inc. is an Equal Opportunity Employer.