HR Coordinator

Job Description

Job Description

Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employee relations.

It requires caring, dedicated employees to minister to the needs of this country's ever growing senior population. We empower our staff to fulfill this mission.

Hillcrest Healthcare employees embrace the concept of socialization for every resident and acknowledge that the healing process and long-term health stability relies on Whole Person Care. 

General Purpose:

The Benefits & HRIS Coordinator is responsible for the administration, maintenance, and optimization of employee benefits programs and Human Resource Information Systems (HRIS). This position serves as a key resource for employees and leadership by ensuring the accurate processing of benefits, maintaining employee data integrity, supporting compliance requirements, generating reports and analytics, and improving HR processes through effective use of technology. The Benefits & HRIS Coordinator works collaboratively with internal departments, benefit vendors, and employees to deliver exceptional customer service, support organizational objectives, and promote an efficient and positive employee experience throughout the employee lifecycle.

Essential Job Functions

This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents.  Therefore, the following list of duties is not all-inclusive:

• Administers employee benefit programs including medical, dental, vision, life insurance, disability, retirement plans, wellness programs, and other employer-sponsored benefits.

• Coordinates benefits enrollment, changes, qualifying life events, annual open enrollment, and employee benefit terminations.

• Serves as the primary point of contact for employee questions regarding benefits, eligibility, coverage, claims, and enrollment processes.

• Maintains accurate employee records and benefits data within the HRIS and related systems.

• Audits HRIS and benefits data regularly to ensure accuracy, completeness, and compliance with organizational standards.

• Processes employee status changes including hires, transfers, promotions, leaves of absence, and terminations within the HRIS.

• Partners with payroll to ensure accurate deductions, benefit contributions, and reconciliation of benefit invoices.

• Generates and analyzes HR and benefits reports to support leadership decision-making, budgeting, compliance, and workforce planning.

• Assists with the administration of leave programs including FMLA, ADA accommodations, workers' compensation tracking, and other leave-related processes as assigned.

• Coordinates annual benefits open enrollment activities, employee communications, education sessions, and system updates.

• Maintains compliance with federal, state, and local regulations related to employee benefits and HR data management, including HIPAA, COBRA, ACA, ERISA, and other applicable regulations.

• Assists with HRIS upgrades, testing, implementation of new modules, and system enhancements.

• Develops and maintains HRIS procedures, user guides, documentation, and training materials.

• Collaborates with benefit vendors, brokers, payroll personnel, and other stakeholders to resolve issues and improve service delivery.

• Performs routine audits and reconciliations of benefit plans, employee records, and system data.

• Supports employee onboarding and offboarding processes related to benefits and HRIS administration.

• Protects the confidentiality and security of employee information in accordance with organizational policies and applicable laws.

• Identifies opportunities to improve HR and benefits processes through automation, workflow enhancements, and best practices.

• Assists with special projects, surveys, compliance reporting, and other Human Resources initiatives as assigned.

• Demonstrates a commitment to the organization's mission, values, and culture while providing exceptional customer service to employees and stakeholders

• Serves as the primary Human Resources contact for all workers' compensation claims and related processes.

• Coordinates the reporting of workplace injuries and illnesses to the organization's workers' compensation insurance carrier and third-party administrators within required timeframes.

• Provides guidance and support to employees and supervisors regarding workers' compensation procedures, reporting requirements, and return-to-work expectations.

• Maintains accurate and confidential workers' compensation records, claim files, and documentation in accordance with applicable laws and organizational policies.

• Monitors the status of open workers' compensation claims and communicates regularly with insurance adjusters, healthcare providers, legal representatives, and organizational leadership.

• Coordinates medical treatment authorizations, employee work status updates, and required documentation related to occupational injuries and illnesses.

• Reviews and tracks workers' compensation costs, claim trends, and injury data to support organizational risk management initiatives.

• Facilitates return-to-work and transitional duty programs by coordinating with supervisors and healthcare providers to identify appropriate work restrictions and accommodations.

• Ensures timely communication of employee work restrictions and return-to-work releases to department leaders and payroll personnel.

• Collaborates with safety, operations, and leadership teams to investigate workplace incidents and identify opportunities to reduce injuries and improve workplace safety.

• Assists with OSHA recordkeeping requirements, injury logs, and regulatory reporting as applicable.

• Coordinates workers' compensation leave tracking and ensures proper integration with FMLA, ADA accommodations, and other applicable leave programs.

• Conducts periodic audits of workers' compensation claims, invoices, and records to ensure accuracy and compliance.

• Prepares reports and analytics related to workers' compensation claims, costs, lost-time incidents, and return-to-work outcomes.

• Partners with insurance carriers, brokers, legal counsel, and healthcare providers to facilitate effective claim resolution and cost containment.

• Assists in developing and implementing strategies to reduce workers' compensation costs, improve employee recovery outcomes, and promote a culture of workplace safety.

• Participates in claim review meetings and provides recommendations to leadership regarding claim management, return-to-work opportunities, and risk mitigation efforts

Minimum Qualifications

• 2-4 years of experience in human resources preferred.

• Bachelors degree in HR or related field preferred

• Strong leadership and motivational skills.

• Excellent written and oral communication skills.

• Outstanding interpersonal skills with a high level of energy and enthusiasm.

• Organized and detailed in work performance.

• Good communication skills with excellent self-discipline and patience.

• Relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.

• Genuine caring for and interest in elderly and disabled people in a nursing facility.

• Comply with the Residents' Rights and Facility Policies and Procedures.

• Perform work tasks within the physical demand requirements as outlined below.

• Perform Essential Duties as outlined above.