Quality Operations Specialist

Role: Quality Operations Specialist (Training)

Location: Onsite in Fort Worth, TX (76118)

Rate: 48/hr

Contract Duration: Long Term W2 Contract

Position Summary

TheQuality Operations Specialistis responsible for ensuring Bell's Quality Management System (QMS) remains fully compliant with all applicable regulatory requirements. This role will develop, revise, and maintain QMS processes, procedures, and program documentation. In addition, the specialist will oversee the creation and maintenance of procedures and training materials that support Bell's certified repair stations in accordance with FAA 14 CFR Part 145 requirements.

Key Responsibilities

Quality Management System (QMS) Oversight

• Maintain, update, and revise QMS procedures as needed.
• Develop and revise procedures supporting continuous QMS enhancement.
• Create and maintain procedures related to new facility additions (e.g., CPR/BPR Warehouse) within the QMS.

Repair Station Compliance & Documentation

• Revise theRepair Station Training Manual.
• Update theRepair Station Quality Manualto include the Flight Research Center.
• Create a procedure establishingone common FAA Roster of Techniciansfor all Repair Stations.
• Update and maintaintraining recordsfor all Repair Station employees.
• Create and revise procedures forPC Extensionprocesses.
• Develop aDrug & Alcohol Random Testing Procedurecovering all Repair Stations.

Training Content Management

• Update and revise all Repair Station Standard Training modules inBrainShark.
• Update and reviseARD Trainingin BrainShark.

Quality Performance & RCCA

• Track, monitor, and support Root Cause Corrective Action (RCCA) for Commercial Quality Escapes.
• Partner with crossfunctional teams to support continuous improvement initiatives, risk evaluation, and mitigation planning.

General Responsibilities

• Perform all duties in accordance with company policies, procedures, and established guidelines.
• Collaborate effectively with internal and external stakeholders, including government agencies.
• Work independently with minimal oversight while maintaining high levels of organization and communication.

Required Qualifications

Education

• Bachelor's degree (BS required).

Experience

• 7-10 years of relevant experience.
• Prior experience developing internal procedures and creating training content.
• Experience working in a14 CFR Part 145 Repair Stationenvironment.
• Strong understanding ofFAA regulatory requirements.
• Demonstrated ability to support Corrective Action & Continuous Improvement activities, including statistical analysis and project management.

Technical & Professional Skills

• Proficiency withMicrosoft Office Suite: Outlook, Word, Excel, PowerPoint, Access, Project, and Visio.
• Strong verbal and written communication skills, with experience interacting with internal teams and external agencies.
• Ability to work both independently and collaboratively.
• Highly organized, actionoriented, and capable of managing multiple priorities with minimal supervision.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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