Community Manager

Job Description

Job Description

Community Manager
Columbus, OH
$70,000–$80,000 / year

OVERVIEW
We're looking for a hands-on Community Manager to run the day-to-day for a well-maintained, market-rate apartment community in Columbus. It's a stable, established property that just needs strong, steady leadership on-site to keep it running well.

You'll own the budget, the team, and the resident experience, reporting to ownership and keeping the property running smoothly and profitably.

WHAT YOU'LL DO

• Oversee all day-to-day operations of the community, keeping the property well-run and well-maintained
• Manage leasing performance from first inquiry through lease signing, working with your team to hit occupancy and renewal goals
• Build and manage the property's operating budget, tracking income and expenses and finding ways to control costs
• Review and approve invoices, and put together monthly and quarterly financial reports for ownership
• Handle resident relations, including lease renewals and service requests, with an eye toward keeping good residents around
• Hire, train, and supervise your on-site team, setting clear expectations and holding everyone accountable
• Coordinate with vendors and contractors on maintenance, unit turns, and capital projects, negotiating contracts when it makes sense
• Walk the property regularly to catch maintenance and curb-appeal issues before they become real problems
• Keep the property in compliance with fair housing law and all applicable local and state regulations

WHY YOU MATTER
The Community Manager sets the tone for the whole property: how residents feel about where they live, how the team performs, and how the property actually makes money. Get this role right and everything else runs better.

WHAT IT TAKES

• 3-5+ years of property management experience, ideally with a market-rate multifamily community
• A track record managing budgets, leasing performance, and a team
• Comfort reviewing financials and putting together reports ownership can actually use
• Strong organizational skills; you're juggling residents, staff, and the budget at the same time
• A hands-on management style. You're visible on the property, not stuck in the office
• Solid working knowledge of fair housing law and general property management compliance
• The ability to handle resident conflict calmly and professionally
• Leasing instincts, so you know how to keep occupancy up without cutting corners

THE PERKS!

• Eligible for a $1,250 quarterly performance bonus
• BCBS health, dental, and vision coverage
• 401(k)
• 10 paid holidays plus 1 floating holiday
• PTO
• $2,500 in education assistance