IT System Support Analyst: Elevate Customer Experience
Insurance Administrative Solutions, LLC
Insurance Administrative Solutions, L.l.c. is seeking a full-time System Administration Specialist located in Urbandale, IA. This position involves assisting customers with system usage, troubleshooting issues, and providing exceptional support. The ideal candidate will have a Bachelor’s degree in Information Technology or Computer Science, possess strong communication skills, and a passion for customer service. This position requires a proactive approach in ensuring user success and system efficiency. #J-18808-Ljbffr
$15 - $16 per hour
...Position: Internet Technical Support Representative I Who we are: Since... ...environment assisting internet and phone customers with technical service-related problems... ...configurations. Provide the best customer experience from the beginning of the call to the end...SuggestedWork experience placementWork at officeWork from homeRelocation packageFlexible hoursShift workWeekend workAfternoon shift- Paragon IT Professionals in West Des Moines, IA is seeking an experienced IT EUC Support Analyst. The role involves providing advanced technical support for both... ...in Windows environments, excellent customer service skills, and experience with Microsoft 365 technologies....SuggestedRemote work
- ...processes and ensure optimal customer experience with our services and... ...applications, databases, ERP, and CRM systems. This role provides... ...cleansing processes. Provides user support and training to ensure... ...Collaborates with the client’s IT team to integrate Salesforce...SuggestedRemote jobFull timeWork at officeMonday to FridayFlexible hours
- Job Summary The System Administration Specialist will... ...current systems to solve customer problems in real time,... ..., and groups. Provide support via phone and email, performing... ...duties as assigned. Experience and Skills Bachelor’s... ...roles. Background in IT is preferred. Ability...SuggestedFull timeLocal areaRemote work
$96.8k - $223.4k
...part of the AI revolution by creating systems that allow customers to scale from tens to thousands of... ...infrastructure to deliver exceptional customer experience and peak performance.... ...for all with competitive benefits that support our people with flexible medical, life...SuggestedTemporary workFlexible hours$96.8k - $223.4k
...building out a complete platform supporting modernized, automated... ...to provide superior patient experience. The platform and control plane... ...provides consistent customer experience across management... ...excitement for operating distributed systems at hyper scale using cloud...Temporary workFlexible hours$18 per hour
...Italian/English) Service Desk Analyst Req number: R7729... ...and providing the technical support and customer service needed to solve requests... ...'ll Do Provide General IT end-user support Utilize... ...positive results in Customer Experience through timely responses and...Hourly payPart timeWork at officeLocal areaRemote workWorldwideWeekday work- ...significant role on a fully remote team supporting the English and Spanish inbound calls... ...NSHD. As a Tier 1 SDR, you will assist customers by answering questions, assisting them... ...school diploma or GED. Customer Service experience - 2 or more years Must be a US...Contract workRemote workShift work
- A leading managed IT service provider in Des Moines, Iowa is seeking a Triage Technician... .... Responsibilities include monitoring customer systems and accurately documenting interactions... ...to contribute to outstanding customer experiences in a collaborative environment. #J-1880...
- ...Urbandale, IA, is seeking an Associate Data Engineer to develop and maintain data pipelines that support analytical needs across digital, marketing, and customer experience teams. With 3+ years of relevant experience, this role requires strong skills in Python, SQL, and...
- ...a Technical Partner Support Specialist, you will... ...partners, funeral home customers, and agents using the... ...support, resolving complex system issues, guiding users... ...and error codes, and elevate defects to IT/Product teams. Act... ...impacting user experience and adoption. Contribute...Casual workCurrently hiringWork at officeWork visa
- ...plays a vital role in supporting the Centers for Medicare... ...the Marketplace experience for millions of Americans... .... The ENHD Support Analyst is a key member of our... ...communications in our CRM system, effectively organize... ...with strong customer service skills and experience...Contract workRemote workAfternoon shift
- ...new and elegant solutions to enhance the customer experience. Together, we are leaning into the... ...enforces quality and security through systems, not checkpoints. Qualifications... ...management initiatives. Strong ability to support innovation and creativity by encouraging...Permanent employmentWork experience placementH1bShift work
$106.61k - $284.28k
...and compassionate health experience. At CVS Health®, you'll... ...Sr. Manager, Frontline Support Engineering to lead our... ...a high-performing customer and/or technical support... ...Leverage tools (ticketing systems, AI/automation,... ...Qualifications Experience in IT, SRE, DevOps, or Software...Hourly payFull timeTemporary workWork experience placementLocal area- Kemin is seeking an IT Service Desk Manager for its headquarters in Des Moines, Iowa.... ...Computer Science and 3+ years of relevant experience. The position offers a competitive salary... ...benefits package including health and wellness support. #J-18808-Ljbffr Kemin
- The Iowa Clinic seeks a dedicated individual with a high school diploma and two years of experience in health information software. Responsibilities include software support, training staff, maintaining relationships, and ensuring compliance with relevant regulations....
- ..., we uplift and empower our customers—and our customers’ customers... ...performance, enrich customer experiences, and fully integrate data... ...growth opportunities. The role supports both pre- and post-sales... ...advisor, enabling early-warning systems and remediation plans to...
- ...Moines is seeking an Application Analyst I. This role involves... ...software knowledge, providing system support, and creating training materials... ...Candidates should have two years of experience working with health... ...Clinic for a rewarding career in IT support. #J-18808-Ljbffr The...
- ...training. Responsibilities include maintaining software, creating training materials, and offering IT support and user assistance. The ideal candidate will have experience in health information software, a high school diploma, and strong interpersonal skills. The...
- ...involves being the first responder for customer requests and system alerts, effectively managing... ...escalations, and ensuring a top-notch customer experience. Candidates should possess a high... ...skills, and have a basic understanding of IT services. Preferred skills include...
$750 per week
...help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative assistant roles...Part timeCasual workRemote workFlexible hours$82.65k - $172.2k
...direction, formulates and defines system scope and objectives.... ...to less experienced analysts/programmers. We are looking... ...at night and on weekends in support of conversion, assisting in... ...Preferred Minimum 8 years' IT development experience or equivalent Preferred Effective...Night shiftWeekend work- ...Responsibilities As a Support Analyst II, you will provide... ...internal and external customers. You'll also provide support... ...whether with portals, systems/applications, print,... ...user groups and IT staff. * Work with customers... ...; or 5+ years related experience or training. *...Full timeWork at officeRemote workWorldwide
- ...healthcare solutions provider seeks a Medicare IT Analyst to research and ensure accurate... ...maintaining internal manuals, coordinating system updates, and collaborating with the... ...System Information, analytical skills, and experience with Medicare claims. The position allows...Remote work
- ...member of Teradata’s Global Support Organization, providing deep... ...analytics platforms, helping customers diagnose issues, identify root... ...causes, and restore critical systems. Your success will be measured... ...contribute to an exceptional customer experience. Who You’ll Work With You’ll...Permanent employmentWorldwideShift work
$138.8k - $232.7k
...delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers...Immediate startRemote workFlexible hours- Senior/Lead Data Analyst - CX Strategy & Insights Location: Anywhere Type: Contract |... ...to own end‑to‑end journey analytics and customer experience measurement across priority journeys.... ...analyst will instrument and scale listening systems, analyze Voice of Customer and...Contract workLocal areaRemote work
$20.83 - $26.25 per hour
...Federal Services Company, is hiring a Customer Service Representative, Junior, in Des... ...This entry-level role provides technical support for IT services in a regulated government environment... ...Associate’s degree in IT or equivalent experience, strong problem-solving skills, and the...Hourly pay$63.04k - $94.56k
...only one choice. Technical Support Associate II (Whitestown, IN.... ...Associate to be the central nervous system for our cutting-edge... ...internal teams, troubleshooting our custom equipment via calls, instant... ...peak operational seasons; Experience testing, troubleshooting, operating...Work at officeLocal areaRemote work- Technical Support Associate II (Whitestown, IN or Urbandale, IA) Play... ...teams, troubleshooting custom equipment via calls, instant... ...collaborate with engineering on system improvements, and train operators... ...peak operational seasons. Experience testing, troubleshooting,...Work at officeLocal areaRemote work
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