Assistant Manager, Retail & Production

Since its founding in 1937, Krispy Kreme’s focus has remained the same – making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. We are looking for Assistant Managers who want to inspire customer wonder! You will work in partnership with our General Managers to create a WOW experience for our A-Glazing customers. You will also provide overall support with shop operations, foster a culture of teamwork, develop staff members’ abilities and competencies, and meet and exceed the goals of the shop established for your location. Our long‑term objective is to develop your skills on your journey to becoming a General Manager here at Krispy Kreme. What you will be doing Manage and build a team of customer‑focused employees through coaching, measurement, and fostering teamwork. Assist General Manager in recruiting, hiring, training, onboarding, and resolving disputes among team members. Maintain knowledge of products and current promotions. Assist with in‑shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control. Ensure equipment and resources are operational for team member use, including production equipment, POS system, retail equipment, drive‑thru, and processing equipment. Maintain a high level of shop sanitation and cleanliness. Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed and loved. Your recipe for success High school diploma or equivalent. Five (5) years of experience in a job involving food service or retail industry. Has a steadfast commitment to nurture an equitable, unbiased culture where our people are empowered to showcase their originality. At least 2 years of management experience. Must be 18 years of age or over. Effective communication skills, both written and verbal. Travel requirements: 0–10% Must be authorized to work in the US without sponsorship. Physical demands and working conditions Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions: shop – fluctuating temperatures and noise levels; exposure to known allergens including but not limited to nuts; non‑air‑conditioned production; noise of a production and/or processing area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Weekly pay. Career opportunities – we are growing! Comprehensive benefits (medical, vision, and dental insurance). Employee discount program. 401(k) plan. Paid time off (PTO). Company events. Education reimbursement. Adoption assistance. Life insurance. FSA/HSA plans. Pet insurance. Assistant Manager of Retail and Production starting pay is $23.00 per hour. Krispy Kreme is an Equal Opportunity Employer. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, veteran status, and disability of every individual and strive for an inclusive culture that allows each of our people to bring their bold authentic self to work regardless of religion, gender identity and expression, sexual orientation, or disability. #J-18808-Ljbffr