Financial Aid Officer

Financial Aid Officer Stanbridge University is seeking a detail-oriented and student-focused Financial Aid Officer to support students through the financial aid process while ensuring full compliance with federal, state, and institutional regulations. This role plays a critical part in student success by providing accurate guidance, maintaining compliant records, and supporting the administration of Title IV and other financial aid programs. The ideal candidate is organized, service-oriented, and comfortable working in a highly regulated, deadline-driven environment. Essential Functions Student Support & Counseling Guide students through the financial aid process, including applications, document collection, and required submissions Conduct financial aid presentations and one‑on‑one counseling sessions Explain financial aid options, eligibility, and student responsibilities clearly and accurately Financial Aid Processing & Compliance Review and evaluate financial aid applications to determine eligibility for federal, state, and institutional programs Verify student documentation in accordance with Title IV and institutional requirements Maintain accurate and complete student financial aid records Regulatory & Program Knowledge Ensure compliance with federal, state, and institutional financial aid regulations Stay current on updates to Title IV programs and related policies Apply regulatory knowledge to daily processing and student advising Cross‑Functional Collaboration Partner with admissions, student services, and academic departments to resolve financial aid issues Provide timely and accurate support to students and internal stakeholders Assist in resolving complex or escalated financial aid situations Process Improvement & Support Assist in the development and refinement of financial aid policies and procedures Support initiatives to improve efficiency, accuracy, and student experience Participate in audits, reporting, and compliance reviews as required Qualifications Required Bachelor’s degree in Finance, Accounting, Education, or a related field Experience in financial aid, student services, or a regulated administrative environment Working knowledge of federal and state financial aid programs and regulations (Title IV preferred) Strong attention to detail and ability to manage multiple priorities in a deadline‑driven environment Excellent communication skills with the ability to explain complex information clearly Proficiency in Microsoft Office and financial aid or student information systems Preferred Experience working in higher education financial aid Experience with financial aid systems or student information systems Familiarity with audits, compliance reviews, or verification processes Strong customer service skills with a student-centered approach Compensation $24.00–$27.00 per hour Compensation is based on education, experience, and internal equity considerations Conditions of Employment A job‑related assessment may be required during the interview process Must be able to perform each essential duty satisfactorily and be physically present on campus as required Employment verification will be conducted to validate work experience per accreditation standards Offers of employment are contingent upon successful completion of a background check Official transcripts are required prior to hire; degrees earned outside the United States must be evaluated by a recognized credential evaluation service for U.S. equivalency Must be legally authorized to work in the United States without sponsorship Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Work Environment Standard office environment with frequent interaction with students and departments Duties are typically performed while sitting at a desk or computer workstation Subject to frequent interruptions, high volume of student inquiries, and regulatory deadlines Physical Demands Regularly sits for extended periods Proficient in using electronic keyboards and office equipment Effective verbal communication in person and by phone Ability to lift, carry, and/or move objects weighing 10–25 pounds as needed Employee Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Exciting university events Seasonal motivational health and wellness challenges Work/Life Balance initiatives Onsite wellness program Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Institutional Values Diversity and Inclusion : Stanbridge University is committed to fostering an inclusive learning environment that reflects diverse backgrounds and perspectives Innovation and Technology : We embrace advanced tools and systems to improve operational efficiency and student support Community Engagement : Through initiatives such as Stanbridge outREACH, we contribute to local and global communities Equal Opportunity Employer Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate on any protected basis. All qualified applicants are encouraged to apply. #J-18808-Ljbffr Stanbridge University