Technical Training & Curriculum Development Specialist

Summary

This position will be responsible for the development of standardized learning materials, instructor resources, trainee performance tracking tools, and enhanced reporting mechanisms for operational leadership to meet Company needs and comply with applicable requirements using effective instructional methods and technologies for Distribution Operators and Transmission Grid Controllers.

Key Roles & Responsibilities Directly or through others, the incumbent:

Organizational:
Development of standardized course syllabi for all current and future training courses.
Review, analyze and update existing training materials to meet the new operating procedures and best practices for Distribution Operations and Transmission Grid Operations.
Creation of On-the-Job Training (OJT) facilitation guides and instructor guides to ensure consistent delivery across instructors for existing or new training courses.
Develops objectives, lesson plans, training material and performance measures for training topics using a systematic approach to training.
Follows training record maintenance to demonstrate compliance with NERC and other regulatory agency requirements.
Reviewing and implementing new training technologies to improve the quality and effectiveness of training programs.
Design and implementation of trainee performance tracking and progression monitoring tools.
Development of learning objectives, competency matrices, skill assessments, and qualification criteria.
Revision and standardization of existing training materials, documentation, and curriculum structure.
Development of management-level reporting and visibility tools to provide insight into trainee progress, curriculum status, and qualification readiness.
Support for curriculum governance, document control, and continuous improvement processes.







Education, Experience, & Skill Requirements

Education
Bachelor s degree in Education, Instructional Designer & Curriculum Development preferred.

Experience
Microsoft Office Suite
Critical thinking and problem-solving skills.
Experience in training development and delivery.
Ability to obtain and maintain CIP (Critical Infrastructure Protection) Certification is required.
Some knowledge of the Electric Utility Industry or Electrical Systems is preferred.

Skills
Instructional Systems Design (ISD)
Adult Learning Methodologies
Technical Training Development
Competency-Based Training Programs (ie Articulate 360)
Learning Management Systems
Training Metrics and Analytics
Documentation and Curriculum Governance
Ability to work independently and on a team.
Excellent written and verbal communication skills.
Exceptional time management and organizational skills.
Ability to meet established deadlines for assigned projects.

Measures of Success
Accelerated completion of curriculum redesign efforts.
Standardized training documentation and delivery methods.
Improved trainee performance tracking and reporting.
Greater management visibility into training progress and qualification status.
Enhanced training quality and consistency.
Reduced burden on operational subject matter experts and instructors.
Improved readiness for future workforce growth and succession planning.
Demonstrates technical aptitude and willingness to learn.
Demonstrates ability to interface with external and internal business partners in a professional manner.
Designs, develops and delivers effective, relevant, and technically accurate documentation for the project implementation needs.
Work activities are coordinated with responsible groups to ensure current project requirements have been satisfied.