Business Director, Enterprise Tech Analytics

Business Director, Enterprise Tech Analytics

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Enterprise Tech Analytics team brings data, analytics, and insights to shape critical technology decisions and strategy at Capital One. We work closely with Technology leaders and senior executives in shaping strategic direction, automating real-time data and improving data based decision-making. The team is composed of people with diverse skills and backgrounds including: data analysts, data scientists, consultants and strategists, data engineers, machine learning engineers, and business analysts.

General Responsibilities:

• Strategic problem solving: Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions

• Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights

• Experimentation: Partner with clients in experiment design to better understand key drivers of associate behavior

• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

• Develop the Team: Direct work and mentor the more junior associates on the team. You will play a critical role in professional growth and improving problem-solving, analytical skills, and communication.

Core Competencies:

• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way

• Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations

• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes

• Partnership: Collaborate effectively with other team members and Tech leaders

• Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.Previous consulting experience is a plus

Basic Qualifications:

• Bachelor’s Degree

• At least 4 years of experience performing quantitative analysis

• At least 4 years of experience performing qualitative analysis

• At least 2 years of experience performing people management

• At least 2 years of experience performing project management

Preferred Qualifications:

• Master’s Degree

• 2+ years of experience in financial services

• 1+ year of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Business Director

New York, NY: $251,400 - $286,900 for Business Director

Richmond, VA: $209,500 - $239,100 for Business Director

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).