Warranty Administrator

Warranty AdministratorHQ Central Warranty Office - Neenah, WI 54956OverviewSalary Range $19.00 - $25.00 Hourly Position Type Full TimeDescriptionBergstrom Automotive Headquarters - NeenahWhat You'll DoProcesses warranty claims on a timely basis for each franchise or distributor.Closes and processes repair orders for warranty and extended warranty services.Inputs all warranty claims, warranty credit memos, warranty journal entries and payroll summaries into the computer.Accurately creates and sends reports on a weekly basis.Verifies criteria required by factory or distributor.Reconciles all warranty receivables with payments through the appropriate accounting schedule.Resubmits all rejected claims promptly or receives authorization to write them off.Follows up on payment of outstanding claims, keeping schedules current and under 30 days and less.Keeps informed of all factory recalls and bulletins.Schedule: Monday-Friday 8:00 am to 5:00 pm with a one hour lunch. Additional overtime hours may be required the final business day of the month. Pay starting at $19.00/hr pay based on experience.Who's Right for the Job?Previous experience in a clerical or data entry role is preferredUpbeat and positive personalityActive listening skillsAbility to provide excellent guest serviceStrong communication skillsWillingness to help out in various areas of the dealershipAbility to build relationships with team membersExcellent time management skillsExperience working in Google Drive is preferredQualificationsOur Commitment to YouCompetitive compensation!Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)Two weeks of PTO upon start date (for FT team members)Discounts on vehicles, service, and parts401(k) with company match for FT team membersPaid Holidays (for FT team members)Wellness ProgramFree Team Member ClinicFree Health CoachEmployee Assistance ProgramEmployee Referral ProgramTraining and opportunities for career growth and advancementWhat Makes Bergstrom DifferentWisconsin's largest automotive group and is a top 50 automotive dealer in the USEstablished in 1982 in Neenah WI2,300+ team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton39 dealerships representing 36 brandsConsistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United StatesReceived Glassdoor's "Best Places to Work" awardRecognized by the Better Business Bureau and Time MagazineWe are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin