HR Service Center Representative

HR Service Center Representative Join Fleet Farm's growing HR Service Center team at our Store Support Center in Appleton, Wisconsin! As an HR Service Center Representative, you'll be a first point of contact for Team Members, providing friendly, accurate, and timely assistance with everyday HR questions related to benefits, payroll, policies, and employee resources. This is a great opportunity for someone who enjoys helping others, delivers exceptional customer service, and is interested in building a career in Human Resources. This is a full-time, onsite position. What You'll Do Serve as a first point of contact for Team Members through phone, email, and our HR case management system. Respond to routine HR inquiries regarding benefits, payroll, company policies, onboarding, and employee resources. Research questions, provide accurate information, and escalate complex or sensitive matters to the appropriate HR team members. Maintain accurate employee records, case documentation, and information within HR systems while ensuring confidentiality. Assist Team Members with accessing HR forms, self-service tools, and benefit enrollment resources. Support new hire onboarding, orientation activities, and other HR administrative processes. Collaborate with HR colleagues to ensure timely follow-through and deliver a positive Team Member experience. Job Requirements Previous experience in customer service, administrative support, Human Resources, or a related field. Strong verbal and written communication skills with a friendly, professional, and service-oriented approach. Excellent organizational skills, attention to detail, and the ability to manage multiple priorities. Proficiency with Microsoft Office applications and the ability to learn new HR systems and technology. Ability to handle confidential information with discretion, demonstrate sound judgment, and work collaboratively in a fast-paced environment. Why Fleet Farm? At Fleet Farm, we don't just sell products we're a part of the community. Join a team that values collaboration, supporting one another, and delivering exceptional experiences for our Team Members. If you're ready to make a difference, grow your HR knowledge, and be part of a team dedicated to helping others, we'd love to meet you! Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.