Veterinary Client Service Representative - Specialty

divh2Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC) as a Veterinary Client Service Representative - Specialty/h2pAt Portland Veterinary Emergency and Specialty Care (PVESC), were building a unique and dynamic workplace where our team members thrive, grow, and continuously learn while delivering exceptional care to our patients and their families. If youre looking for a role that combines teamwork, and purpose, we want you to join our team and help us provide the highest standard of care to pets and their people./ppWere currently seeking a full-time Client Service Representative (CSR) to join our Specialty team. As a CSR, youll play a key role in supporting our medical team and ensuring that our clients and patients receive exceptional care. Were looking for someone who is friendly, detail-oriented, and eager to contribute to a positive, solution-focused environment./ppWe are a growing multi-specialty emergency and specialty veterinary practice located in beautiful Portland, Maine. Our services include Emergency Critical Care, Surgery, Internal Medicine, Oncology, Dermatology, Neurology, Cardiology, and more. With endless opportunities for professional development, PVESC is the ideal place to grow your veterinary career./ppWe are honored to be recognized as the Best Veterinary Hospital in Maine, receiving Gold in the Portland Radio Groups Best of the 207 Awards for four consecutive years: 2022, 2023, 2024 and 2025./ppWe value our team members and are committed to providing a supportive and rewarding workplace. In addition to competitive compensation based on experience, we offer a comprehensive benefits package that includes:/pulliMedical, dental, and vision insurance/liliLife insurance, long-term disability, and more/liliPaid time off, paid volunteer hours, and holiday pay/lili401(k) with employer match/liliUniform allowance and personal pet discount/liliPaid continuing education and professional development opportunities/li/ulpAt PVESC, we foster a team-driven culture where every voice matters. We encourage all team members to share their ideas and collaborate to continuously improve our patient care and workplace environment./ppAnticipated Schedule/pulliMonday, Tuesday, Wednesday, Thursday, Friday: 8:00am-4:30pm/liliMonday, Tuesday, Wednesday, Friday: 7:00am-5:30pm/liliSome holidays required/li/ulpCompensation/pulliStarting at $22/hour, commensurate with experience/li/ulpWhat Youll Do:/pulliProviding a welcoming environment for clients and patients by delivering exceptional client service/liliAnswering/responding to incoming communications such as phone calls and emails/liliAppointment scheduling and management/liliCommunicating needs of clients and patients to medical team/liliMedical record organization and collection/liliReceive and process payments/liliRoutine office duties such as scanning, faxing, etc./li/ulpWho Were Looking For:/pulliExperience in customer service is essential; prior veterinary experience is a plus but not required/liliA positive, can-do attitude and a love for working with people and pets/liliStrong communication skills and the ability to work collaboratively with a diverse team/li/ulpReady to Make a Difference?/ppIf youre excited to be part of a high-performing team that works together to achieve common goals and make a real difference in the lives of pets and their owners, wed love to talk with you. Come join our incredible team at PVESC, where every day is an opportunity to learn, grow, and make a lasting impact./p/div