Concierge - The Cosmopolitan

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As a Concierge at The Cosmopolitan of Las Vegas, you’ll create personalized experiences that reflect the exceptional level of service our guests expect. From anticipating needs to uncovering thoughtful details, you’ll use your knowledge, warmth, and attention to detail to make every interaction feel effortless and memorable. Your ability to turn requests into experiences will create WOW moments that make each stay truly unforgettable!

THE STARTING PAY RATE

$19.00 / Per Hour + Commissions

THE DAY-TO-DAY

• Professionally and efficiently process all guest requests while promoting, up-selling, and cross-selling MGM Resorts venues, including amenities, rooms, restaurants, shows, cabanas, retail outlets, M life, casino events, and property promotions
• Respond to and assist with guest conflict resolution in a timely manner
• Build strong relationships and professionally represent MGM Resorts as a brand ambassador with guests and vendors
• Stay current on citywide offerings and build a professional network within the hospitality community
• Multitask using up to 26 operating systems simultaneously to fulfill guest requests

THE IDEAL CANDIDATE

• Must be 21 years of age or older
• High School Diploma or GED
• One (1) year of prior relevant experience, preferably in VIP Services, Front Desk or Concierge
• Participation in industry associations including the Southern Nevada Hotel Concierge Association and Les Clefs d’Or USA
• Current Notary and Bilingual preferred

THE PERKS & BENEFITS

• Free meals in our Cosmopolitan employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world‑class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best‑in‑class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first‑class accommodations and dining, world‑class entertainment, state‑of‑the‑art meeting and convention facilities, and high‑quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best‑in‑class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at View email address on click.appcast.io

We are an Equal Opportunity Employer.

We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.

For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit

For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.