Development and Operations Coordinator

Development and Operations CoordinatorNew York, New York, United StatesDevelopment and Operations CoordinatorJob Title: Development & Operations CoordinatorThe coordinator will support the administrative, logistical, and operational systems of the organization. This role will handle key day-to-day functions that ensure the organization to run smoothly while freeing up the Operations Manager to focus on strategic planning, cross-team coordination, and enhance organizational efficiency.Responsibilities to be Delegated1. Manage projects such as the Annual Report, overseeing Memorandum of Understanding (MOU) processes, and interfacing with the social media marketing team on media communication plans2. Review existing policies and support the development of clear, sustainable frameworks that guide long-term organizational practices3. Provide logistical support for the planning and execution of external events4. Support external stakeholders related to programmatic execution, i.e., logistics, etc.5. Support Scholarship process by drafting Terms of Grant (TOG), coordinating fund disbursement with the Executive Administrative Assistant, and communicating with donors on interview scheduling and candidate selection6. Manage website content updates7. Assist in collecting, analyzing, and reporting website and social media performance metrics on a monthly basis8. Coordinate with board meeting logistical and technological needs9. Support the tracking and organization of key documents, such as MOUs and TOGs to ensure they are up-to-date, properly logged, and easily accessible10. Create meeting schedules and coordinate calendars to ensure all stakeholders are informed and preparedStrategic ValueThe coordinator will minimize the need for daily project oversight, allowing the Operations Manager to concentrate on strategic initiatives such as policy/process development and the Choose A Cause website redesign - advancing both operational excellence and long-term organizational growth.This shift also strengthens cross-functional team support and enables focused efforts on mission-driven strategic priorities.In the first 30 days, the coordinator will:Review organizational policies, processes, and manuals to understand workflowsGain an overview of current and upcoming projects, including key deadlinesFamiliarize with shared drive structures and document organizationAttend project meetings to observe workflows and communication stylesIdentify key stakeholders and track project deliverablesBegin supporting daily project activities under guidance, moving toward independently managing initiatives such as the Annual Report, Choose A Cause, and social media communicationsComplete training on NeonCRM, Mailchimp, and websiteBy day 60, the coordinator will:Manage projects such as the Annual Report, oversee MOU processes, and work with the social media team on communication plansReview and help develop sustainable organizational policies, processes, and manualsProvide logistical support for external events, programmatic initiatives, and the facilitation of scholarshipsManage website content updates and report on website and social media metrics monthlyCoordinate logistics and technology for board meetings as neededMaintain and organize key documents such as MOUsSchedule and coordinate meetings to keep stakeholders informed and preparedPerformance will be measured by:Alignment with expectations: Deliverables meet established objectives, standards, and formatsTimeliness: Outputs are delivered on schedule, allowing time for review and revisionChecklist: Prioritized checklist of daily tasks utilizing Trello dashboard to organize tasks with deadlines and status updates across department