Shift Manager- Shipley Do-Nuts

Job Description

Job Description

Job description:

Company Description

At Virentes Hospitality Group, we are passionate about enriching the lives of our team members and the communities we serve through exceptional dining experiences and genuine hospitality. Our collaborative approach brings together a diverse array of unique restaurant brands that span multiple geographies across the southeast, allowing us to create vibrant culinary destinations that resonate with our guests. We partner with renowned consumer, B2B, and industrial brands to ensure operational excellence and sustainable growth, all while prioritizing the unique needs of each location. Our commitment to fostering diverse and inclusive workplaces means our team members are supported both intellectually and emotionally, empowering them to deliver the best possible service. With craveable culinary offerings and a focus on exceptional guest experiences, we strive to set the standard for hospitality. Guided by our core values, we create warm and inviting atmospheres that celebrate connection, community, and the joy of sharing a meal. At Virentes Hospitality Group, we believe that great food and genuine hospitality have the power to bring people together, making every visit memorable for our guests and partners alike.

Role Description

This is a full-time on-site role for a Shift Leader at Shipley Do-Nuts in an exciting location in Jacksonville Fl. The Shift Lead supports daily store operations by leading team members during assigned shifts, ensuring adherence to company standards, and delivering exceptional guest experiences. This role acts as the bridge between team members and management, helping drive a positive work environment while maintaining operational excellence. Shipley Do-Nuts, established in 1936, is the oldest and largest privately owned doughnut brand in the U.S. With over 400 locations,Shipley Do-Nuts is known for its artisan-made pastries, including handmade kolaches, cinnamon rolls, chocolate twists, and bear claws. The company offers a unique blend of volume donut production methods and artisan pastries, creating a wide variety of flavors reminiscent of an old-world bakery. Joining Virentes Hospitality group as a Shipley Do-Nuts Shift Leader will serve as a key role in our mission to serve fresh, crave-able products while emphasizing outstanding guest service in an exciting, hospitable atmosphere. This position focuses on empowering and developing our team, ensuring the highest quality of operations, and driving financial success. Join us in creating memorable experiences for our guests while leading a passionate and disciplined team!

This role also receives gratuity additional to hourly compensation.

 

Essential Functions

People Development:

· Lead by example and uphold Virentes’ Core Values and mission.

· Support training and onboarding of new team members.

· Provide ongoing coaching and guidance to ensure team members are meeting performance and hospitality standards.

· Promote a positive and respectful workplace culture through encouragement, recognition, and accountability.

· Communicate team needs and concerns to management and help resolve issues proactively.

Operations Excellence:

· Supervise all aspects of store operations during scheduled shifts.

· Ensure cleanliness, food safety, and compliance with health and safety standards.

· Maintain product quality and presentation to meet brand expectations.

· Monitor shift flow and make adjustments to ensure smooth and efficient service.

· Support local marketing and community engagement efforts as needed.

· Enforce company policies, including attendance, appearance, and conduct. During assigned shifts.

Job Related Skills:

· Strong leadership and management skills.

· Discipline and passion to upholding company’s mission and values.

· Passion for creating memorable moments of hospitality for our employees and guests.

· Leadership Skills: maintain employee motivation, resolve conflicts and make hard decisions.

· Excellent communication and interpersonal abilities

· Ability to work in a fast-paced environment and make quick problem solving decisions.

· Be self-motivated and possess the desire for self-development.

Education/Experience:

· 1-2 years Shift or Team lead experience in the food service industry

Capabilities:

· Work Management: Able to prioritize tasks and delegate effectively.

· Adaptability: Flexible with shift needs and able to respond to unexpected changes or challenges.

· Team Motivation: Helps foster a culture of excellence and enthusiasm.

· Conflict Resolution: Handles concerns calmly and professionally, escalating to management when needed.

· Attention to Detail: Maintains high standards for safety, cleanliness, and quality.

At Virentes, we’re deeply committed to creating an environment where every team member feels valued and empowered. We foster a collaborative culture that celebrates diverse perspectives and encourages personal and professional growth. With a strong emphasis on work-life harmony and development, this stands at the forefront of our everyday disciplines. We invite you to apply and be part of something truly special. We look forward to hearing from you!